Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Jet Aviation Client Aviation Account Manager in Zürich, Switzerland

Client Aviation Account Manager

Location:

Zürich, CH

Flexible Work Arrangement: Hybrid

Job Category: Sales

Career Level: Professional

Requisition Id: 2469

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Position Summary

This position is responsible as a single point of contact for EMEA.

Main Responsibilities

— Acting as single point of contact for full- and partial managed aircraft

— Coordination for the aircraft portfolio and operation in coordination with all Jet Aviation Business Jets departments and lead-captains.

— Acting as company representative primarily for existent- and future English-speaking clients

— Participate in regular calls and client’s meetings

— Acting as liaison between customer and Jet Aviation Business Jets Operations on a 24h/7d basis including trouble shooting support for operational issues

— Sustain a sustainable and trustful relationship between the customer and Jet Aviation Business Jets

— Coordinate accounting related matters

— Analyzing internal processes / procedures, issue feedback and check in coordination with stakeholders for any client specialties

— Continuously review and improve client satisfaction

Main Responsibilities Cont.

— Ensure a pro-active, positive, and consistent communication with customers and vendors

— Meet with customers incl. key influencers regularly to make sure customer expectations are

kept on the highest level

— Continuously review and improve client satisfaction

— Inform involved teams about customer expectations or changes to be noted and followed

— Find business opportunities and involve relevant departments

— Oversee aircraft phase-in/phase-out and client onboarding and offboarding

— Ensure client retention, serving as a trusted Advisor on all matters

— Communicate to clients any requested data reporting, monthly activity reports or statements,

cost overviews, budget calculation

— Provide an excellent service in relation to billing inquiries, service requests, suggestions, and

complaints

— Resolve customer and vendor inquiries or complaints effectively and communicate/discuss

with internal departments if required

— Support customer needs, providing materials and guidance as needed

— Ensure customer complaints are taken seriously and resolved satisfactorily in a timely manner

Minimum Requirements

— High School Diploma

— Extensive practical experience in aviation industry

— Proficient English language skills

— Good communication skills

— Common courtesy and customer orientation

— In depth knowledge about aircraft operations.

— Knowledge about the aviation industry and competitors.

— Ability to work flexible schedules

Desired Characteristics

— Two years’ related experience in Account Management in the Aviation Industry

— Customer service and safety focused

— Excellent communications, customer service and people skills

— Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)

— High level of resilience

— Willingness to work afterhours and weekends.

— Strong identification with the company.

— Ability to work under pressure

— Ability to adjust to people from different cultures

Physical Demands

N/A

Work Environment

N/A

If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application in English.

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