Job Information
Marriott Housekeeping Asst Mgr in Yokohama, Japan
Job Number 24061662
Job Category Housekeeping & Laundry
Location The Westin Yokohama, 4-2-8 Minatomirai, Yokohama, Kanagawa, Japan
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
**Must have Japanese citizenship or Eligible work in Japan permit holder
Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
ハウスキーピング、レクリエーション／ヘルスクラブ、ランドリー（該当する場合）の日常業務をサポートする初級管理職。 従業員と協力し、客室や公共スペースの清掃やメンテナンスを行う。 検査を完了し、是正措置の責任を負います。 運営予算を維持しながら、ゲストと従業員の満足度を高める。
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
従業員の採用、研修、スケジュール管理、評価、カウンセリング、懲戒、動機付け、指導において経営陣を補佐する。会社、安全、セキュリティに関するすべての方針と手順に従うこと。メンテナンス上の問題、安全上の危険、事故、怪我があれば報告すること。制服と身だしなみが清潔でプロフェッショナルであることを確認し、機密情報の守秘義務を守り、会社の資産を保護する。会社の基準に従ってすべてのゲストを歓迎し、謝意を表す。ゲストのサービスニーズを予測し、対処する。明確でプロフェッショナルな言葉遣いで他人と話す。他の従業員の懸念に耳を傾け、適切に対応する。期待される品質と基準を確実に守る。補助なしで55ポンド以下、補助ありで55ポンドを超える重量物を移動、持ち上げ、運び、置く。傾斜や凹凸のある場所を、荷を積んだハウスキーピング・カートやその他の作業関連機械を押したり引いたりする能力。曲げたり、ひねったり、引っ張ったり、しゃがんだりすることを含め、頭上や膝下に手を伸ばすこと。作業シフト全体にわたり、長時間立ったり、座ったり、膝をついたり、歩いたりすること。さまざまな大きさ、重さの物をつかみ、回転させ、操作する。コンピュータおよび/またはPOSシステムを使用して、業務に関連する情報を入力し、検索する。様々なフォーマット（小さな文字など）の情報を読み、視覚的に確認する。スーパーバイザーの要請により、その他の妥当な職務を遂行する。
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.