Job Information
Catholic Charities Serving Central Washington Senior Services Specalist in Yakima, Washington
Job Details Job Location Yakima, Wenatchee - , WA Position Type Full Time Education Level High School Salary Range $24.00 - $29.00 Hourly Travel Percentage Road Warrior Description Position Summary: Senior Services Specialist is responsible for providing direct delivery of one or more of Catholic Charities Senior Programs which includes Volunteer Services, Senior Companion, and/or RSVP in a designated service area within Central Washington. The position is responsible for client intake assessments, identifying client needs for service, inputting client information in the database, connecting trained volunteers with clients, and other deliverables to meet contract and grant requirements. Responsibilities: Deliver quality direct services within one or more Senior Service Program Complete client intakes and conduct in-home client assessments as appropriate to ensure client meets priority population for services within the designated program Respond to service requests from clients, relatives, agencies or community members in a timely manner to match volunteers with service requests Develop and implement group projects on-site in collaboration with Community Needs Assessor Ensure volunteers accurately complete log for hours of services and mileage Maintain confidentiality according to program and professional standards Maintain continued quality improvement to increase service delivery and ensure client needs are met Maintain consistent community involvement with community agencies, parishes and other partners Develop and maintain good working relationships with local senior services programs Establish relationships with community organizations that are sources of client referrals Collaborate with Volunteer Recruitment Specialist for any local presentations at parishes, businesses, or resource fairs to increase public awareness of services available Collaborate with Volunteer Recruitment Specialist for volunteer appreciation activities within the local designated service area Complete documentation and data collection on all services provided Maintain accurate and appropriate records on clients, volunteers, stations, and services provided according to grant and program requirements Submit personal timesheet, expense requests, and reports in a timely manner. Monitor volunteer/client matches to ensure service was provided as requested Provide Grant and Data Specialist information on volunteer hours required for billing Participate in supervision and team meetings Participate in supervision with the Senior Services Lead Participate in Senior Services team meetings Participate in an annual performance evaluation according to the agency guidelines and set goals for individual and team performance Perform other duties as assigned Qualifications Job Requirements: The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements. Physical Requirements: This position normally requires the physical demands of standing, walking, bending, lifting or performing other work requiring medium physical exertion, talking and hearing and adequate vision on a regular basis to perform the job requirements. These physical demands are required up to 60% of the time. Non-physical Requirements: Education Bachelors' Degree in Social Sciences or related field, preferred High School diploma required Experience 1 years' experience in volunteer management and wor