Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Concentrix Customer Service Representative-Remote (Bilingual: Spanish and English) in Work-at-Home, Ohio

Customer Service Representative-Remote (Bilingual: Spanish and English)

Customer Service and Support (https://jobs.concentrix.com/job-search/?category=Customer Service and Support)

Location

United States of America

Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1545567EXTERNALENGLOBAL&step=1&utm_source=none)

Job Title:

Customer Service Representative-Remote (Bilingual: Spanish and English)

Job Description

JOB DESCRIPTION

TheCustomer Service Representative-Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “ World’s Best Workplaces ,” “ Happiest Employees ,” and “ Best Companies for Career Growth ” awards every year? Then a remoteCustomer Service Representativeposition at Concentrix is just the right place for you!

As a remoteCustomer Service Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREELearning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As aCustomer Service Representativeworking from home, you will:

  • Provide inbound customer support using a call flow guide in the customer’s preferred language

  • Help customers resolve basic technical issues

  • Track, document, and retrieve information in databases

  • Offer additional products and/or services

  • Deliver expert customer experiences…with a smile

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for ourCustomer Service Representative(Remote) role include:

  • The ability to read, write and speak fluently both Spanish and English

  • 1+ year of customer service experience

  • Open availability

  • A high school diploma or GED

  • A quiet, distraction-free environment to work from in your home

  • Proficiency in fast-paced multi-tasking

  • Eagerness to learn new technologies

  • Strong computer navigation skills and PC knowledge

  • A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)

  • High Speed internet (no wireless/hotspots or satellite) and a smartphone

  • Must reside in the United States or have a valid U.S. address for residence

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

  • Paid training and performance-based incentives

  • Lucrative employee referral bonus opportunities

  • 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)

  • Health and wellness programs with trained partners to help promote a healthy you

  • Mentorship programs that support your rewarding career journey

  • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

  • Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

Location:

USA, OH, Work-at-Home

Language Requirements:

Time Type:

Full time

​Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to theJob Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)

Eligibility to Work:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position.Must residein the United States or have a valid U.S. address for residence.

Where Job May be Performed:

Currently, this position may be performed only in the states listedhere (https://jobs.concentrix.com/global/en/advisor-positions) .

Concentrix is an EqualOpportunity/AffirmativeAction Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the followingwebsites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please clickhere (https://jobs.concentrix.com/global/en/reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please clickhere (https://jobs.concentrix.com/global/en/affirmative-action) .

Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1545567EXTERNALENGLOBAL&step=1&utm_source=none)

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