Job Information
Travelers Insurance Company Sr. Learning Coordinator in Windsor, Connecticut
Who Are We?
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Training
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$49,900.00 - $82,400.00
Target Openings
1
What Is the Opportunity?
As a Sr. Learning Coordinator, you will organize all aspects of learning/development programs and activities for supported line of business (workshops, instructors, rooms, events, and programs), report on analyzes the outcomes of learning programs and act as a subject matter expert for relevant learning systems and learning administration processes. This role does not manage others but may mentor and guide more junior staff.
What Will You Do?
Is the subject matter expert/owner and key point of contact for relevant learning systems, including but not limited to LMS, data collection tools, data analysis tools, course administration tools, learning evaluation tools, SharePoint and SharePoint design tools.
Coordinates or supervises the maintenance, production and assembly of instruction materials. Orders and maintains supplies, equipment and/or services to support training classes.
Works collaboratively with business partners to assess training demands. Determines best technology for specific training demands. Works with business partners to ensure learning process is optimized.
Based on organizational strategies, implements changing technologies to transition from classroom to virtual learning.
Analyzes learning data for management review.
Provides subject matter consultative support for training programs regarding logistic management to maximize user experience while simultaneously capturing learning data at maximum efficiency on the back-end for later reference and review.
Communicates space reservations within the learning facility that meet facilitator and learner needs. Takes ownership of shared Outlook mailbox, communicating timely to learner enrollment requests.
Administers all aspects of invoice processing and charge-back to business unit.
Responsible for expense management and travel logistics and approves ARIBA and travel-related expenses. Communicates travel details to Travelers’ travel vendor, FCM Travel Solutions (FCM), and secures hotel space for upcoming training classes. Often responsible for managing large travel budgets (potentially up to $1.5 million). Works independently to sign and negotiate contracts with various third parties (hotels, etc.) and handles problems and issues as they arise.
Works closely with and handles vendor relationships (Alphagraphics, etc.).
May mentor or assist in training more junior level staff.
May provide administrative support to Sr Management.
Perform other duties as assigned.
What Will Our Ideal Candidate Have?
College degree or equivalent work experience preferred.
3 or more years of related work experience preferred.
Experience in a learning environment with learning systems administration, processes and platforms preferred.
Experience analyzing and identifying trends in data, especially using Excel.
Previous experience working with vendor or service providers (process engineering, contract negotiation, etc.).
Fluency in various learning mechanisms and processes.
Intermediate level of proficiency with common Microsoft Office tools (Word, PowerPoint, Excel).
Ability to analyze data and identify trends.
Strong analytic skills and ability to use Excel (v-lookups, Pivot Tables, etc.).
Ability to influence and mentor facilitators, designers, developers and more junior staff on learning administrative systems and processes.
Advanced knowledge of supplies, equipment, and/or services ordering and inventory control.
In depth knowledge of learning management systems, desktop software, and A/V equipment used in the unit.
In depth knowledge of planning and scheduling techniques.
Ability to develop training aids/instructional materials.
Ability to use the accounts payable system, manage large budgets, and manage vendor relationships.
What is a Must Have?
High school diploma or equivalent required.
Minimum of 2 years of work experience in a learning coordinator, administrative, or related role.
What Is in It for You?
Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .