Student Veterans of America Jobs

Wilmington, OH, United States 19936_R202439943 Cox Automotive At Cox Automotive we're forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we're looking for people to join our mission to be a force for good in the world. Come build a better future with Dealertrack , part of the Cox Automotive family of businesses, as we are hiring a Business Services Specialist I at our office in Wilmington, OH. The Business Services Specialist I roles will cover several areas of the operations business to include, Document Management, Release Services, as well as Title Services Groups. This role will be expected to complete all expected responsibilities listed within their operational area. Team members will be responsible for acting as a collateral/title specialist on behalf of our business partner. Primary Duties/Key Responsibilities: Reply to email messages, faxes, and service tickets. Engage customers and determine how to assist them. Use company proprietary software for research, data entry, and account follow-up activity. Process applications for duplicate vehicle titles, payments, or changes to vehicle titles. Follow instructions and maintain workflow standards. Attain production and quality goals. Adhere to all company policies and procedures. Process incoming title requests for maintenance on existing lender accounts Operate mail equipment Identify collateral documents Execute escalated or expedited transactions Perform other duties as necessary Ability to work a flexible schedule as needed, including occasional mandatory overtime Qualifications: Minimum HSD, GED, or equivalent work experience; Excellent verbal and written communication skills; Knowledge of how to operate a PC, telephone, fax, scanner, and photocopier; Basic knowledge of PC software applications (i.e., MS Office, Excel and Outlook) Data entry skills, ability to type 35 WPM or greater with 99.6% accuracy; Preferred Experience in a customer service position; ten-key skills for payment transactions team; knowledge of client requirements for DMV and related documents; knowledge of various state DMV forms and their use by the company; knowledge of company proprietary software; knowledge of state abbreviations. About Cox Automotive At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! About Cox Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox