JPMorgan Chase Specialist II (Documentation Analyst) - Auto Finance - Wilmington, DE in Wilmington, Delaware
As a documentation analyst you will interface with automobile dealerships and verify the accuracy of loan documents. In addition, you will enter information into the system regarding the loan and verify numbers are correct on contracts submitted and verify they meet federal regulations.
Uses independent analysis and exercises judgment to determine if applicable standards are met
Identifies contract package irregularities, utilizes available resources for resolution and prepares packages for return to dealer for corrections
Communicates relevant issues to the appropriate Loan Officer and escalate appropriate issues to the supervisor
1-2 years of data entry and customer service or retail sales experience, required
Good communication, interpersonal and problem solving skills
Strong data entry skills
Working knowledge of Microsoft Office products to include Word and Excel
Auto Finance experience is preferred
Knowledge of loan processing a plus
Primary Schedule : 9:00 AM - 6:00 PM, Monday - Friday. Flexibility outside primary schedule such as occasional Saturdays may be needed based on business needs.
JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.