Job Information
CTG GCM Relationship Manager I in Wilmington, Delaware
CTG is seeking to fill a GCM Relationship Manager I/Client Associate (Corporate Trust) opening for our client in Wilmington, DE.
Location: Wilmington, DE
Duration: 12 months
Overview:
The GCM Relationship Manager I will manage client relationships and the daily administration of assigned Global Capital Markets (GCM) accounts with simple to moderate intricacy, complexity, and risk. This role serves as the primary point of contact for clients and internal/external service partners, focusing on strategies to achieve sustainable earnings growth while ensuring compliance with Bank and Division strategic plans. The position involves delivering exceptional service and maintaining internal controls across all GCM transactions.
Primary Responsibilities:
Monitor administrative and operational systems related to accounts to ensure compliance with established policies and guidelines.
Review and analyze operative documents and agreements for assigned accounts, providing feedback to legal counsel.
Coordinate risk monitoring and regulatory compliance activities with Legal, Risk, Compliance, and Audit.
Research and resolve issues related to control and client service aspects of accounts to maintain high customer satisfaction.
Collaborate with external parties, including attorneys and financial advisors, to structure and close GCM transactions efficiently.
Manage account administration activities, including cash flow execution, fee billing, and reporting.
Assist in sales calls to current and prospective clients and support the preparation of fee proposals for new business opportunities.
Cultivate relationships with current and prospective clients to identify new business opportunities.
Implement approved fee changes and monitor aged receivables in partnership with Fee Billing.
Provide support to other Relationship Managers as needed.
Represent GCM at transaction closings and client meetings, preparing relevant documentation to enhance client relationships.
Participate in departmental projects and corporate initiatives as required.
Understand and adhere to risk and regulatory standards, identifying issues that need escalation.
Promote a diverse environment that reflects the M&T Bank brand.
Maintain internal control standards and implement audit recommendations as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
The role will partner with Global Capital Markets Relationship Managers to support periodic Administrative Account Reviews for trust accounts. This includes identifying required account documents, ensuring proper setup and coding, resolving exceptions, conducting quality assurance monitoring, and escalating issues to management as necessary.
Supervisory/Managerial Responsibilities:
May supervise and/or mentor less experienced associates.
Education and Experience Required:
Bachelor’s degree in Finance, Business Administration, or a related field.
1-3 years of experience in relationship management, banking, or finance.
Strong understanding of regulatory requirements and risk management practices.
Education and Experience Preferred:
Previous experience in Global Capital Markets or a related field.
Advanced degree (e.g., MBA) or relevant professional certifications (e.g., CFA, CPA).
Familiarity with compliance regulations and audit processes.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at anisha.muralidhar @ctg.com . Kindly forward this to any other interested parties. Thank you!
About CTG
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.