Job Information
OhioMeansJobs|Cleveland - Cuyaghoa County Front Desk Clinical Receptionist Part-Time- OMJ|CC in Willoughby, Ohio
OhioMeansJobs|Cleveland - Cuyaghoa County is sourcing for a Front Desk Clinical Receptionist for a non-profit in Willoughby.
Classification: Part: time- Non-Exempt
Hours: 12 --- 30 hours per week, flexible days and evenings Supervisor': CEO
About Jordan CRC I Phoenix Counseling Solutions:
Jordan CRC is. A 501 tax-exempt agency founded in 2004. Joint Commission, OhioMHAS, and ORH certified -we provide high-quality, evidence-based, and effective services to women with mental health and addiction needs. Our mission is to provide transformative and supportive services to women in crisis, focusing on court-involved women who are survivors of human
- traffiäking or dealing with substance abuse issues.
Job description
We are Looking for a front desk Clinical receptionist with excellent •customer service skills and proficiency in learning electronic health records. (EHR} software. Previous treatment center experience prefetTed• büt not required,
This is a part-time, on-site clinical receptionist role in Willoughby, Ohio. You will be responsible for greeting patients, scheduling appöintmenfs, verifying insurance coverage, and maintaining accurate medical records. You will also perform general clerical duties, including answering phones, handling patient check-ins, and assisting with billing and invoicing.
Clinical Receptionist Detail:
- Full -training and support provided
- 12 ---'30 hours per week
Weekdäys *Flexible
- Six or8 hour shift
Location: on-site Compensation:
Part-Time --- Contracted
$12 - $15 p.er hour (depending on experience)
Benefits:
Flexible•ScheduIe
Essential Duties
Greets clients, vendors, and•visitqrs in a professional manner.
Handles queries and concerns via phone and email. And general correspondence and routes to appropriate personnel.
Assisting clients with completing necessary forms and documentation.
Answers and screens for incoming telephone calls take accuracy and thoroughness. Ough, messages. Checks clients in and out of scheduled appointments, including scheduling any return or follow-up •appointments as needed and scheduling any referrals.
Verify and update demographic, billiög, and three- patty coverage information as needed.
- Collect> client paperwork as needed.
Cans -to remind clients of appointments.
- Initiates procedures to locate missing information before the client's visit.
Scans documents from clients/providers and files them in appropriate folders/charts.
Promptly triages emergency telephone calls based on office protocol.
- Collects office visit fees and prior balances.
May assist with billing and direct clients to appropriate billing personnel. Keep front and back areas tidy and orderly and use discretion while working with sensitive information.
I am keeping. a clean and cälm réceptiori area.
Fåxing, scanning, filing, and mailing documentation.
Comforting distressed clients --- this may range from simply fixing. Any appointment issues that may arise, through to •being the voice of comfort during times • of extreme stress and emergency.
Other duties as directed by the CEO
Requirements
Excellent time management skills and ability to multi-task and prioritize. work
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
- Strong or. ganizationa! and planning skills
Proficient in MS Office
Ability to work efficiently in a busy environment
Availabj}ityto work flexibly. hours, including evenings and w