Job Information
Williston Basin School District #7 Technology Support Specialist I - WBSD #7 - Technology Dept. in Williston, North Dakota
Williston Basin School District #7, Williston, North Dakota, is currently accepting applications for the following position:
Technology Support Specialist I *Williston Basin School District #7 -Technology Department*
Job Summary: The Technology Support Specialist assists students and staff with use of computer systems, classroom technology, and online tools.
Essential Duties and Responsibilities:
- Provide exemplary customer service to District staff and students.
- Installs, updates and maintains hardware configurations
- Installs, upgrades and maintains software
- Installs, upgrades and maintains networks and telecommunications equipment.
- Assists Network Administrator with maintenance of network integrity, including metering and security.
- Transfers equipment in and between buildings.
- Recommends changes in programs, routines and quality control standards to improve computer operating efficiency.
- Provides training on a one-on-one basis and in classroom settings for all staff members as needed and/or requested.
- Provides staff development in the use of computers as an instructional tool.
- Maintain equipment and software inventory.
- Develop and maintain appropriate documentation for all systems, work orders, and assigned projects.
- Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Provide administrative support to the technology department.
- Other duties as assigned.
SKILLS:
- []{#_heading=h.gjdgxs}Ability to identify and resolve problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Ability to communicate well with others.
- Ability to balance team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
- Ability to look for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Ability to follow policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
- Ability to display willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
- Ability to adapt to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays or unexpected events.
- Ability to maintain a high level of ethical behavior and confidentiality when dealing with student, staff and/or parent information.
TECHNOLOGY SKILLS: An individual should have working knowledge of computer systems, mobile technology, software, the internet, and educational technologies and applications.
EDUCATION and EXPERIENCE: High School diploma or GED equivalent; Associate's degree from two-year College or technical s