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Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Bombardier Material Logistics Agent, Customer Response Center in Wichita, Kansas

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the world's most exceptional business jets and specialized mission platforms. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity.

Prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms.

Bombardier’s Benefits Program

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

  • Insurance plans

  • Dental, medical, life insurance, disability, and more

  • Competitive base salary

  • Retirement savings plan

  • Employee Assistance Program

What are your contributions to the team?

In this role, the AOG / CRC (Aircraft-On-Ground / Customer Response Center) Specialist will:

  • Process Spare part orders via the Telephone, Email, Online Portal and follow-up on customer deliveries

  • Manage critical shortages of parts in order to support the return to service of an aircraft on ground

  • Manage client expectations during an aircraft on ground event and provide timely communication throughout

  • Manage the internal and external procurement flow of materials to meet the appropriate level of service to our customers and the inventory level requirements within budget constraints

  • In a changing environment geared towards increased customer’s satisfaction, manage discrepancies and deviations related to planned in-flows by proposing solutions and raising suppliers awareness of their commitment to meet customer and operator’s satisfaction

  • Place purchase orders, administrate portfolio activities related to invoicing and PO pricing issues.

  • Clearly analyze varied situations in a pressurized environment and make decisions in an efficient and structured manner.

How to thrive in this role?

• You have 3 to 5 years in a customer service role

• You hold a Bachelor degree in Operations or Industrial Management as well as 3 to 5 years of experience or a Technical college degree in the same field and 5 to 7 years of experience

• You are fluent in English spoken and written (other languages are an asset)

• You have good knowledge of the Microsoft Suite applications, proficient in Excel and MS Access

• You have Knowledge and experience in using SAP (SD-Sales & Distribution, MM-Material Management)

• You are available to work on 12hrs shifts (day/night and weekends) if required

• You have the ability to work under pressure and tight timelines.

Now that you can see yourself in this role, apply and join the Bombardier family!

Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.

Job Material Logistics Agent, Customer Response Center

Primary Location Wichita, ADMN / MFG, Learjet

Organization Learjet Inc

Shift

Employee Status Regular

Requisition 4004 Material Logistics Agent, Customer Response Center

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