Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Kansas Employer Customer Service Representative in Wichita, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12882884

We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional attitude.

This particular project is assisting those who sign up for a debt relief program with an enthusiastic call back and scripted message.

This is awork-at-home position for individuals living in the states of: Alabama, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia and Wyoming.

Qualifications

  • Previous1 year customer service or customer support experience preferred
  • Previous 1 year call center or office background experience a plus
  • Technical savvy (able to toggle between multiple browsers & systems using dual monitors
  • Previous remote work from home experience preferred
  • Quick learner and able to work independently
  • Type 35words per minute accurately
  • Strong phone and enthusiastic verbal communication skills along with active listening
  • Must be 18years of age
  • A background check applicable with state and federal laws will berequired

Responsibilities

  • Manage large amounts of outbound calls in a timely manner
  • Follow communication \"scripts\" when handling different topics
  • Identify customers\' needs, clarify information, research and provide solutions and/or alternatives
  • Access company and client resources provided to accurately handle the call
  • Seize opportunities to upsell products when they arise
  • Skillfully change from one task to another without loss of efficiency or composure
  • Be available at your desk, maintaining punctuality and attendance at all scheduled times
  • Remain positive and professional in all customer interactions
  • Flexibility to cross train as requested

Equipment Provided-Equipment will be shipped to you.

  • Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs/not wifi) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Childcare for anyone 4 years of age and younger is required.

Hardware/Software Requirements:

  • Processor: Intel Core i5 5200 Series or greater

  • Memory: 8GB on Windows 8.1 / 10 64 bits

  • Screen Resolution: 1280x768 or higher, 1 monitor required (dual monitors preferred)

  • USB headset

  • No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop)

  • Up-to-date antivirus software must be installed on the platform and a recent scan completed. (Will be checked prior to allowing login to system)

  • Firewall must be enabled (Will be checked prior to allowing login to system)

  • Click her for the BYOD policy for full detailed list of requirements

Pay & Benefits

  • Starting pay - \$14/hour, plus shift differential (extra \$1/hr nights & wkds)
  • Work hours - Shifts between 7:30am-7:30 pm (CST) ; Work Days - Mon-Fri
  • Paid Training - typically 1 week in length from 8:00am-5:00pm(CST)
  • Status - Full time-Benefit(40 hrs) eligible 1st of month after 60 days -click to see benefits-at-a-glan e

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