Job Information
Delta by Marriott Wichita Falls, TX Houseperson in Wichita Falls, Texas
Purpose for the Position:
A Houseperson is responsible for responding promptly to requests from guests and other departments. Housepersons identify and report preventative or other maintenance issues in public areas or guest rooms and perform any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner.
Essential Responsibilities: Moves and arranges furniture. Turns mattresses as required. Hangs draperies as required. Dusts furniture and equipment. Polishes metalwork and furniture. Collect and replace soiled linens for laundering in accordance with OHM and brand standards. Receives and stores linen supplies in linen closet. Cleans bathrooms and replenishes with supplies. Refurnishes room with supplies, towels etc. as required. Restock cleaning cart with appropriate supplies for shift. May deliver baby cribs and roll-away beds to guest rooms. May remove debris, clean driveways and garage areas. Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and locker rooms and other work areas. Sweeps, scrubs, waxes and polishes floors, using brooms and mops and powered scrubbing and waxing machines. Cleans rugs, carpets, and upholstered furniture and draperies using a vacuum cleaner. Washes walls, ceiling and woodwork. Washes windows, door panels and sills. Empties and transports trash and waste to disposal or recycling areas in accordance with OHM standards. Replaces light bulbs. Abides by the regulations of the material safety data sheet when using chemicals. Reports to work for scheduled shift, on time and in uniform in accordance with company policy. Knows and complies with all company policies and procedures pertaining to this position and its duties. Takes the initiative to greet guests in a friendly and warm manner. Embraces OReach, Green Team, Guest Service, Team Member Satisfaction, Health and Wellness, and Safety culture. Performs other related duties as required.
Skills and Abilities: Strong leadership, management, organizational and communication skills. The ability to spot and resolve problems efficiently. Excellent verbal and written communication skills. The ability to deliver results. The ability to work well with, as well as motivate, a variety of personality types and maintain tact and diplomacy throughout all interactions. The ability to multitask and prioritize.
Education and Experience: Minimum of 1 year in a Housekeeping role preferred but not required. Minimum of High School education or GED.
Hours: Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.
Physical Requirements of the Position: Heavy Work: Exerting 50 to 100 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time), and/or up to 25 to 50 pounds of force frequently (Frequently: activity or condition exists up to 1/3 to 2/3 of the time), and/or a 10 to 20 of force constantly (Constantly: activity or condition exists up to 2/3 or more of the time) to move objects. Requires walking or standing to a significant degree.
Physical Activity of the Position: Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion.
Visual Acuity Requirements: Must have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services, general laborer, etc.) or to make general observations of facilities or structures (i.e., security guard, inspection, etc.)
Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered inside if the worker spends approximately 75 percent or more of the time inside