Job Information
Denali Universal Services (DUS) Security Officer (On-Call): BP Whiting Refinery in Whiting, Indiana
Description
JOB SUMMARY
Under limited supervision, the Security Officer provides security and protection of work site(s), personnel and assets at the assigned job site. Performing access control at a perimeter gate for vehicle access (traffic booth) is a core function of this position. Enforces safety measures, performs regular patrols of assigned premises, and responds to incidents based on established operational procedures.
The general responsibilities of the position include those listed below, but the company may identify other responsibilities of the position.
Work Schedule: An on-call Security Officer's work schedule and hours will vary upon business need.
REQUIRED QUALIFICATIONS
Minimum 18 years of age
High school diploma or equivalent
Prior military, law enforcement, or security experience preferred, but not required
Able to proficiently speak, read, understand and write English
Strong communication and customer service skills
Must have reliable transportation to/from the work site. Driver’s license preferred.
Compliance or ability to be compliant with any State and/or local laws and regulations governing those working as Unarmed Security Officers.
Per regulatory requirements, a Transportation Worker’s Identification Card (TWIC) is required, or able to obtain .
As a condition of employment, must be able to successfully complete a criminal background investigation, drug screen, and a post-offer physical/fitness for duty evaluation.
SKILLS/APTITUDES
Maturity of judgement and behavior
Ability to present self in a highly professional manner with the understanding that honesty, integrity and ethics are essential.
Ability to communicate respectfully with all visitors, coworkers, vendors, supervisors, managers, customers and client representatives.
Ability to provide clear directions and respond accordingly.
Must have basic phone and computer skills (email, texting, two-way radio, etc.)
Ability to work well under pressure.
Ability to work well alone and within a team.
ESSENTIAL FUNCTIONS
Provide customer service to the client by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
Understand and successfully execute post orders including enforcement of client and company policies, rules and regulations.
Perform access control functions and verify individuals are authorized to enter the facility
Operate gate traffic barriers to prevent unauthorized entry of vehicles
Monitor traffic and parking areas.
Guard property against damage, fire, theft, and illegal or unauthorized entry.
Perform vehicle inspections
Perform searches of people, vehicles, buildings, and other assigned areas, as needed.
Display courteous, respectful and professional interactions with the public and customers.
May operate and monitor CCTV equipment.
May be asked to perform rescue functions at accidents, emergencies and disasters.
Respond to incidents and critical situations in a calm, problem-solving manner.
Effectively and coherently communicate using a two-way radio or telephone.
Interview people to detect infringements and to investigate disturbances, complaints, thefts, vandalism and accidents or incidents. Report irregularities to management.
Write Daily Activity Reports and/or Incident Reports
May assist management and law enforcement officials in emergency situations.
Maintain high standards for work areas and appearance.
Must comply with established dress code/uniform requirements.
Report all accidents and injuries in a timely manner.
Ability to work in a constant state of alertness in a safe manner
Maintain confidentiality and appropriate professionalism.
Participate in regular safety meetings, safety training and hazard assessments.
Perform all work in accordance with established safety and operational procedures.
Maintain regular and punctual attendance.
Ability to work a varying schedule including nights, weekends, holidays and extended hours as business dictates.
Attend company/job required training programs (classroom and virtual) as designated.
May perform responsibilities of a Lead Security Officer or Sergeant as requested.
May perform other duties and responsibilities as assigned.
CORE COMPETENCIES
Commitment to Excellence: Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations
Corporate Values: Understand, embraces, and integrates DUS corporate values into everyday duties and responsibilities
Safety and Security: Promotes a safe work environment for co-workers and customers
Customer Service: Identifies and responds to current and future client needs by providing excellent service to internal and external customers
Teamwork: Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization
JOB SPECIFIC COMPETENCIES
Adaptability: Adapts to changing conditions and work assignments, sets priorities and manages multiple assignments and tasks:
Analytical Skills: Visualizes, articulates and solves a variety of problems and concepts and makes appropriate decisions based on available information
Communication Skills: Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others
Conflict Resolution: Prevents, manages, and/or resolves conflict
Independence: Works with little or no supervision
Problem Solving: Anticipates and identifies problems, distinguishes between symptoms/ causes, and determines alternative solutions involving varied levels of complexity, ambiguity and risk.
WORKING ENVIRONMENT
The employee will be required to work in an administrative/office-style workspace such as a security guard post or patrol vehicle and outside in varying weather conditions for extended periods of time and exposure to work assignments consisting of twelve-hour or 8-hour days (depending on schedule assignment) and able to workday or night shifts as required. The majority of the work is performed in a refinery setting with a wide variety of people in differing functions, personalities and abilities.
PHYSICAL DEMANDS
The employee’s work requires routine walking, standing, bending, pushing and/or pulling, and carrying items up to 50 lbs. Candidates will be required to successfully complete a post-offer pre-employment physical and functional capacity exam (also known as a fitness for duty test).
REASONABLE ACCOMMODATION
It is DUS’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
EQUAL OPPORTUNITY EMPLOYER
Denali Universal Services is an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)