Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Charles Schwab HR Contact Center Representative in Westlake, Texas

As an HR Contact Center Representative, you will provide superior customer service and demonstrate passion, understanding and problem-solving skills over the phone and through other channels. You will deliver unparalleled value to our clients, including current Schwab employees, Schwab alumni and vendors.

What you are good at

  • Respond to incoming HR inquiries and requests in a timely, accurate and professional manner while managing multiple contact channels and continually prioritizing among static and dynamic workflows.

  • Demonstrate a strong passion for customer service with a desire to build relationships during each interaction and provide appropriate solutions.

  • Build quality, long-term relationships with internal clients, HR Contact Center team members and business partners that lead toward effective collaboration and seamless service.

  • Utilize Service Now, a case management tool, to manage, escalate and fulfill HR cases.

  • Utilize a consultative and needs-based approach with clients regarding a variety of HR topics (e.g. payroll, benefits, policies/procedures and company programs).

  • Effectively communicate HR policies and programs while listening and explaining complex subjects.

  • Perform HR administrative processes and adhere to specific timelines.

  • Meet or exceed departmental call metric objectives and service level standards.

What you have

  • 2 years of HR experience related to HR practices, policies and procedures

  • Broad HR knowledge that spans multiple areas including payroll, benefits and other areas.

  • Minimum of 1-2 years of customer service experience in a call center environment highly preferred.

  • Ability to meet or exceed departmental call metric objectives and service level standards.

  • Intermediate to advanced proficiency in Word and Excel.

  • Proficient in utilizing computer applications for communicating, gathering, and tracking information (e.g. Workday, Help Engine, Authoria, eTimesheets, MS Word, MS Excel, etc.).

  • Ability to navigate through multiple computer systems simultaneously.

  • Tremendous flexibility and ability to quickly learn new programs and policies.

  • Excellent written and verbal communication skills.

  • Problem solving, organizational and analytical skills.

  • Ability to work as part of a team or independently on special projects.

  • Drive for results while working in a fast-paced, dynamic and collaborative environment.

  • Ability to find opportunities for process improvements and communicate to leadership.

  • Strong work ethic with a high level of integrity, responsiveness, and ownership to build trust with our clients and colleagues.

  • Receptive and responsive to feedback/coaching with the ability to implement agreed upon action steps that lead toward ongoing skill development and performance.

Why work for us?

Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.

Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future. Explore further (https://content.schwab.com/web/retail/public/about-schwab/charles_schwab_recruitment_guide_2020.pdf) .

Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. Please click here (https://www.aboutschwab.com/EEO) to see the policy.

Schwab is an affirmative action employer, focused on advancing women, racial and ethnic minorities, veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281 (tel:800-275-1281) .

TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.

Why work for us?

Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future. Explore further (https://content.schwab.com/web/retail/public/about-schwab/charlesschwabrecruitmentguide2020.pdf). Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. Please click here (https://www.aboutschwab.com/EEO) to see the policy. Schwab is an affirmative action employer, focused on advancing women, racial and ethnic minorities, veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281. TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.

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