Job Information
Baystate Health Patrol Officer- Per Diem in Westfield, Massachusetts
Under the direction of the security supervisor protects life and property of all persons on Baystate Noble Hospital property. Patrols hospital buildings and grounds, acts to deter loss of institution, employees, patients and visitors by preventing illegal entry by unauthorized individuals. Monitors surveillance cameras and reports any suspicious activities. Enforces the access control program. Examines doors, windows to ensure they are secure as well as checking and maintaining security of hospital vehicles. Monitors fire, security and infant security protection systems. Officer has the responsibility to dispatch of Security officers on all calls for assistance and response to emergency codes. Provides escorts for employees, visitors and patients. Assists in traffic control for fire and other emergent situations. Assists in traffic control. Handles disruptive situations. Conducts preliminary investigations. Performs special assignments.
Job Responsibilities:
- Patrols assigned areas of the institution and exterior premises on foot or mobile patrol according to established schedule. Report any unusual occurrences property damage and thefts and all suspicious activities. Prepares reports specific to the problem noted. Interacts with staff by communicating crime prevention and security awareness information..
- Enforces the access control program.
Issues visitor badges in accordance with policy. Explains access denials clearly, following policy guidelines.
- Responds to codes and other emergencies immediately as directed by the supervisor. Operates fire equipment following department procedures.
- Assists in traffic control.
- Handles disruptive situations.
Understands policy on use of force. Employs proven crisis intervention techniques. Demonstrates understanding of restraint protocols. Works with other departments to provide a team approach to solving disruptive incidents.
- Provide escorts as directed by security supervisor. Ensure safe escort to employees and visitors within and when leaving the institution as requested.
- Conducts preliminary investigations.
Collects all required preliminary information at scene of incident which includes personal data, property data, relevant times and circumstances. Renders a report in a timely manner. Conducts complete investigations on lost and found property cases. Checks all repositories, nursing units and shows the ability to trace patient progress through the facility.
Ideal Applicants Will Have:
3-6 months military, police, fire , corrections, behavioral health or healthcare security experience
Skills and Competencies:
1) Proficient in Microsoft word, have report writing skills, good customer service/communication skills
You Belong At Baystate
At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.
DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.
Education:
GED or HiSET (Required)
Certifications:
Driver License - Other
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
Ab out Baystate Health
Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:
Baystate Medical Center in Springfield
Baystate Children’s Hospital (located at Baystate Medical Center)
Baystate Franklin Medical Center in Greenfield
Baystate Wing Hospital in Palmer
Baystate Noble Hospital in Westfield