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Job Information

Olympus Corporation of the Americas Director, Digital Solutions Processes & Operations in Westborough, Massachusetts

Working Location: MASSACHUSETTS, WESTBOROUGH

Workplace Flexibility: Hybrid

Are you looking for a company that cares about people’s lives and health, including yours? Let’s inspire healthier lives, together.

Olympus, a leading medical technology company, has focused on making people’s lives better for over 100 years.

Our Purpose is to make people’s lives healthier, safer, and more fulfilling.

Our Core Values are reflected in all we do: Integrity – Empathy – Agility – Unity – Long-Term View

We deliver on our purpose and our core values by staying True to Life.

**Please note: All correspondence will be sent from our Olympus domain (@Olympus.com). If you receive correspondence from an entity other than @Olympus.com, it is likely not legitimate.

Job Description

Olympus’ ambition is to extend its strong value proposition with digital solutions. The vision is to shape the future with an Intelligent Endoscopy Ecosystem, enabled by a modern software platform and connectivity solution. To deliver to this vision, build a solution-centric operating model, and embrace new ways of working, the Digital Unit DU (R&D) & Endoscopy Solutions Ecosystem Unit ESE (Commercial) were established.

This position plays a pivotal role in driving operational excellence and facilitating seamless agile and cross-functional collaboration within the Digital Unit and Endoscopy Solutions Ecosystem (DU/ESE) and with key stakeholders from other Business Units to optimize our market release quality and frequency. To achieve this, this role works closely with stakeholders across departments, leading efforts to design and implement optimal processes, operational governance structures, and meeting cadences. The focus will be on fostering efficient interaction between solutions, product, commercialization & other functional teams, ensuring alignment with overarching strategic objectives. This position reports to the Global Head of Transformation Office for the Digital Unit and Endoscopy Solutions Ecosystem

Job Duties

  • Process & Governance Implementation: Work with relevant stakeholders to design and establish optimal processes, operational governance structures, and meeting cadence to ensure seamless cross-functional interaction between the solutions, product, commercialization & other functional teams and enable successful releases of digital products and solutions.

  • Ownership for E2E Processes: Ensure clear ownership, process adherence, optimal preparation, and facilitation of all relevant events, procedures and timelines in the agile product development and commercialization process.

  • Drive Stakeholder Alignment: Ensure seamless collaboration and alignment of processes and operational governance with relevant stakeholders and teams within the ecosystem organization (ESE & DU) and with other business functions within Olympus such as Sales, Marketing, and Market Intelligence.

  • Thought Leadership: Act as a trusted advisor for key stakeholders in the organization and regularly seek input and feedback to gain insights into concerns, priorities, and pain points to optimize collaboration. Be an ambassador for cultural change towards agile, solution-oriented ways of working.

  • Manage Risks: Identify potential risks and bottlenecks within processes & governance structures and develop mitigation strategies to address them.

  • Establish Performance Tracking: Establish key performance indicators (KPIs) and metrics to assess process performance and effectiveness.

  • Optimize Continuously: Continuously optimize the effectiveness of processes and governance structures while integrating external best practices for agile product development and commercialization.

  • Enable Stakeholders: Ensure that relevant stakeholders and teams are educated on the established processes, governance structures and meeting cadences.

Job Qualifications

Required:

  • Bachelor or Master’s Degree (or equivalent) in Business, Engineering, or Science (focus on Digital Solutions or MedTech is a plus)

  • Certifications such as Six Sigma, Lean Six Sigma, or Business Process Management (BPM) are a plus.

  • A minimum of 15 years of professional experience in consulting, agile product management, B2B SaaS, Healthcare, or a related field preferred.

Preferred:

  • Successful track record and strong understanding in designing and implementing agile product development and commercialization governance frameworks, methodologies and processes to effectively build and commercialize products in an organization.

  • Demonstrated experience in managing digital operations, including process optimization, governance, and collaboration within a complex environment.

  • Expertise in leading and executing process improvement initiatives that create value, drive growth, and drive high-performance in the organization.

  • Experience in collaborating and partnering with global stakeholders in an international environment.

  • Exposure to digital transformation in the MedTech industry is preferred.

Why join Olympus?

Here, people matter—our health, our happiness, and our lives.

  • Competitive salaries, annual bonus and 401(k)* with company match

  • Comprehensive Medical, Dental, Visions coverage effective on start date

  • 24/7 Employee Assistance Program

  • Free virtual live and on-demand wellness classes

  • Work-life balance supportive culture with hybrid and remote roles

  • 12 Paid Holidays

  • Educational Assistance

  • Parental Leave and Adoption Assistance

  • Volunteering and charitable donation match programs

  • Diversity & Inclusion Programs including Colleague Affinity Networks

  • On-Site Child Daycare, Café, Fitness Center**

*US Only

**Limited locations

We care about your health and financial well-being and offer the resources you need to feel vital, confident and ready for wherever life takes you. Learn more about our benefit offerings at https://www.olympusamerica.com/careers/benefits-perks .

The anticipated base pay range for this full-time position working at this location is $158,600.00 - $237,900.00 / year, plus potential for annual bonus (subject to plan eligibility and other requirements). Olympus considers a variety of factors when determining actual compensation for this position including: level of experience, working location, and relevant education and certifications.

About us:

Our Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce costs, and enhance the quality of life for patients and their safety.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com .

Olympus is dedicated to building a diverse, inclusive and authentic workplace

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Applicants with Disabilities: As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone. If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Posting Notes: || United States (US) || Massachusetts (US-MA) || Westborough || Research and Development

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