Job Information
Catholic Charities Serving Central Washington Program Manager - Crisis Services in West Wenatchee, Washington
Job Details Job Location Wenatchee - Wenatchee, WA Position Type Full Time Salary Range $84,800.00 - $100,700.00 Salary/year Travel Percentage Up to 25% Description You can do the work you love, be your authentic self, and make an impact in the lives of thousands. We believe in a culture rooted in community, collaboration, and growth. As an agency we are inspired by our Mission of bringing hope to life, especially those most in need. Wage - $84,800 - $100,700 Benefits * Medical/Dental * FSA * 403(b) Retirement * Additional Voluntary Benefits * Paid Holidays * Vacation/Sick Leave * Education Assistance Program * Employee Assistance Program * Longevity awards Position Summary: Under the supervision of the Associate Director of Crisis Services, the Crisis Services Manager provides clinical supervision to DCR staff and participates in administrative and human resource activities to support the program and service delivery. Responsibilities: Program Administrative Activities Assists in establishing standards and procedures for Designated Crisis Responder (DCR) service delivery Provides clinical and administrative supervision to assigned DCR staff Oversees credentialing and license status of staff assigned Assists with case record reviews for quality and appropriateness of service delivery, participating in preparation and audit activities as required Assures that Crisis Services operates in compliance with contracts, licensing, and relevant regulatory requirements At the discretion of Wenatchee Director, attends community meetings related to DCR service delivery Oversees DCR Schedule directly or through designee to ensure DCR coverage is available 24 hours per day, 7 days per week. Works with administration to ensure quality clinical services are provided Works with administration to ensure clinical documentation completed by staff meets agency and funder requirements and requirements specified by RCW, WAC, and DCR Protocols. Attends unit staff meetings, clinical team meetings, Management Team meetings and Quality Improvement meetings Provides direct clinical services to individuals in crisis as required with emphasis on ensuring clinical coverage. Supervises clinical staff Assigns, supervises and monitors clinical activities of supervisees through individual and group supervision, review of clinical records Helps with recruitment and selection of clinical staff Orients and trains new employees; ensures all yearly required agency and state training is completed in a timely manner. Provides on the job training and facilitates other staff development opportunities Evaluates staff performance annually Ensures accurate and timely documentation and submission of hours / timesheets Ensures staff performance meets agency productivity and documentation requirements Develops and implements corrective action plans with staff to address performance issues, as indicated Coordinates with Agency Human Resources as required regarding personnel actions Embraces utilization of evidence based practices as applicable to populations served and commits to implementation of EBPs in accordance with fidelity requirements. Works collaboratively with Agency Director, Director of Community Integration, and Mobile Crisis Intervention leaderships to increase clinician knowledge, understanding and commitment to effective teamwork accordance with agency standards. Perform other duties as required Qualifications The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet or more of the physical requirements, but who can perform the essential function of the job (with or without r