Vail Resorts Entry Bell (Tipped) - Full & Part Time - Winter Seasonal in West Dover, Vermont
Mount Snow makes everyone feel like family, guests and employees alike. With consistent, high-ratings on the friendly staff, why wouldn’t you want to join the camaraderie? Join our team and help us share ultimate mountain adventures with our guests. www.vailresortscareers.com
As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19 .
The Bellman is responsible for creating a welcoming first and last impression. Provides prompt and courteous service, familiarizes the guest with essential resort services and activities. This position will escort guests to their room and show them the closest safety exit, explain the heating/cooling unit and thermostat, point out other amenities in the room such as the kitchen appliances, coffee service, and phones. Be responsible for attending to immediate guest needs and follow through according to the resort standards. The coordination of timely delivery and retrieval of luggage, amongst other various items, will be of the utmost importance.
Leads guests to the first available Guest Service Assistant and or to other requested destination in the resort.
Respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions and restaurants, meeting rooms according to individual needs
Timely delivery and retrieval of luggage, amenities, faxes, letters, newspapers, flowers, boxes and various items to the guest rooms.
Utilizes all guest profiles and names, and provide preferences accordingly.
Performing the daily tasks according to resort standards, and those set forth by the management team.
Maintaining a high level of professional appearance, demeanor and ethics in dealing both with guests, co-workers and subordinates.
Anticipate guests' needs, respond promptly and acknowledge all guests, despite how busy or the time of day.
Handles confidential information, including guest records, with a high degree of integrity.
Ensuring good safety practices of guests throughout the hotel, and proper emergency and safety procedures are followed.
Must follow division grooming standards
Complies with all resort policies, procedure and standards of operation.
Ensures the Bell desk and adjacent public area’s are kept in pristine condition
High school diploma or equivalent
At least 2 years previous customer service preferred, hotel experience preferred
CO Drivers License preferred, satisfactory driving record required
At least 21 years old required
Microsoft office, Hotel System preferred
Able to communicate verbally and written in English - required
Willing to work overnight shift, holidays and weekends – required
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 361942