Job Information
Guest Services, Inc. Manager, Retail- North Cascades Lodge at Stehekin in Wenatchee, Washington
GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM! Retail Manager, $22.00+/hour Would you like to spend your summer working at a mystical and peaceful lodge? The North Cascades Lodge at Stehekin's picturesque lake and breathtaking mountain views truly have a magical effect. Pay Ranges: $22.00-31.50/hour Accessible only by boat, plane, or hiking trails, the North Cascades Lodge at Stehekin is a laid-back remote little place on the shores of Lake Chelan within the North Cascades National Park. Stehekin has about 75 permanent residents, though its population swells during the summer. The passenger ferry runs daily from Chelan and Fields Point during the summer months and less often through the winter. Stehekin is very close to the Pacific Crest Trail. Trout and sockeye salmon are popular targets for fishing in Lake Chelan and if you are into hiking, extreme or mild, you will love it here. Bicycles are available for hire and are easily transported up on the ferry as well. Our Team Members enjoy amazing benefits such as: * Low cost housing -$40.00/per week and $80.00/per pay period * 50% discount on all meals * $500 bonus for staying through the season You will feel right at home in our tight knit family of employees and it is sure to be a summer you will never forget. Apply now to join our All Star Team! JOB SUMMARY The Manager is responsible for all aspects of unit operations and floor management, including staff, inventory, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. The Manager cultivates a team environment that provides exceptional customer service while directing the management team and ensuring all staff members perform at a consistently high level. The Manager motivates, instills accountability, and achieves results to drive success in the unit. ESSENTIAL FUNCTIONS * Plan, develop, and direct daily operations. Forecast and analyze sales, labor, and profit; and, ensure compliance with established budget. Schedule, supervise, and participate in the operational duties specific to the unit. * Recruit, supervise, train, schedule, discipline, review, and direct the unit's management and staff. * Maintain accounting records, daily reporting requirement, and cash control. Manage P&L statement. * Establish and implement loss prevention procedures. * Merchandise inventory to maximize sales and profit potential. Direct and implement promotional strategies and programs. * Respond to customer inquiries and resolve customer complaints. * Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, inventory, housekeeping, sanitation, cash control, dress, and employee hygiene. Notify Unit Manager of all unusual events, circumstances, or other safety or quality control issues. * Act as Company's point of contact with clients. Represent the company in a professional and positive manner at all times. Maintain and enhance the company's image when interacting with clients, guests, associates, and vendors. * Maintain awareness of safety issues, and report them immediately to your manager. SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE * High School Diploma/GED required. Bachelor's or Business Degree preferred. * At least 1-2 years of experience in related management required. * Demonstrated talent for interacting with a wide variety of people. * Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve. * Strong customer service abilities; actively looks for ways to assist customers and coworkers. Physical and Mental Requirements * Movin To view the full job description,