Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Kuehne+Nagel Sea Logistics Customer Care Manager in Wellington, New Zealand

We are looking for a Customer Care Location (CCL) Manager to lead a team of Logistics Specialists based in Wellington.

Your Role

Reporting into the National Sea Logistics Customer Care Manager (based in Auckland) with a dotted reporting line to the National Air Logistics Customer Care Manager (based in Auckland), the successful candidate will be well versed in both Sea & Air Logistics Operations.

The CCL Manager puts the customer at the forefront of everything they do, through understanding our customer's problems, building strong relationships and effectively identifying ways we can improve our service to our customers. The role will have approximately 4 direct reports so a passion for leading, motivating and developing a team is essential!

Your Responsibilities

  • Driving and supporting your team to deliver customer excellence alongside the Sales and Operations Teams

  • Leading, motivating and coaching your team – creating strong team morale by being open, responsive and approachable

  • Managing the performance and development of your team, through performance reviews and ongoing development conversations

  • Ensuring customer satisfaction and retention

  • Being the point of escalation for your team, providing solutions and coaching through problems

  • Determining specific service requirements and guiding customers on the end-to-end freight forwarding process, including regulatory requirements and documentation

  • Identifying and pursuing opportunities to up-sell and deliver value add services

  • Building long term and effective relationships with internal & external stakeholders

Your Skills and Experiences

  • A minimum of five years logistics experience – with in depth exposure to Sea Logistics operations

  • Previous experience leading and coaching team members is highly advantageous; the desire and passion to lead people is essential

  • Experience in complaint escalation and the ability to transfer this skill to your team

  • Ability to think outside the square, solve problems and remain calm under pressure

  • Strong organisational skills including the ability to prioritise tasks, effective time management and a high level of accuracy

  • Excellent communication skills, both written and verbal

  • Impeccable interpersonal skills and the ability to collaborate positively and constructively with multiple stakeholders Why work for us? As well as a competitive remuneration structure, we offer benefits such as fully subsidised Health Insurance for you and your immediate family, as well as flexible working arrangements, access to EAP services and a multitude of learning and development opportunities. *Please note - we will only accept applications from those with current NZ working rights and will only contact those who have been shortlisted to the next stage of the recruitment process.With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies.As an employer, Kuehne + Nagel stands for equal opportunity and we are committed to diversity in our teams. We believe that you can make a valuable contribution to Kuehne + Nagel and look forward to receiving your application.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.

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