Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,186,986)

Job Information

IQVIA Senior Project Manager, IRT Client Services in Wayne, Pennsylvania

Job Overview

Client service (50%)

  • Act as main point of contact for the client during study maintenance

  • Organise or participate in regular client meetings

  • Respond to all client requests in a timely manner

  • Manage study and Program budgets, Change Orders (COs) as required

  • Provide regular updates to client on study related information

  • Proactively review supply strategy for improvements and identify risks

  • Periodically review study data to identify trends or issues

Data changes (20%)

  • Work with APM to author data change requests based on Client’s request

  • Pre-approve data change requests as needed

  • Coordinate the implementation and review of the data changes

Help desk support (10%)

  • Review helpdesk tickets that get escalated from APM team

  • Take appropriate actions to resolve the tickets as quickly as possible

  • Initiate updates to helpdesk study guides

Other tasks (20%)

  • Take leadership on study programs or client accounts to define standards, lessons learned, support sales and be part of SME teams

  • Investigate issues and manage them through to resolution

  • Provide peer-level training, mentoring of new hires and Jr. PM Staff, along with

  • creation and delivery of formal technical training sessions

  • May participate in Investigator meetings, bid defenses, quarterly business reviews with clients; supports both client and qualification audits, and present at trade shows

  • Implement system change requests if needed, including for protocol amendments

  • Partner with other managers cross-functionally to develop and implement business process improvements

  • Provide input into the writing and review of Standard Operating Procedures (SOPs or CSOPs)

  • Create, monitor, or action CIRT system Issue alerts through to full resolution

  • Help provide solutions to problems/issues raised by junior staff

  • Other related duties as required by business need

Requirements

Skills and Competencies

  • Strong customer service ethic, always providing excellent service to both internal and external ‘clients’.

  • Established acumen in working with external clients

  • Accountable to perform tasks on-time and with high quality.

  • Established high-level IRT technical aptitude

  • Excellent written and verbal communication skills

  • Strong team player with ability to work independently

  • Solid organizational skills including attention to detail and multi-tasking skills

  • Good problem solving and analytical skills

  • Strong IT skills and working knowledge of Microsoft Office

Education and Experience

  • Bachelor's degree or equivalent combination of education, training and experience

  • 6+ years clinical research or project management experience

  • Experience working in IRT and in a customer service/customer facing environment required

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

The potential base pay range for this role, when annualized, is $92,000.00 - $153,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

EEO Minorities/Females/Protected Veterans/Disabled

DirectEmployers