Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Valley National Bank Customer Service Rep. - Mortgage Services in Wayne, New Jersey

The Customer Service Representative is the primary contact for VNB Mortgage Services loan customer inquiries. The CSR will respond to all oral and written communication.
40
Responsibilities include but are not limited to:

  • Assist borrowers, attorneys, settlement agents, VNB collection staff and other VNB staff with billing statement and payment posting inquiries, payoff requests, and general loan inquiries/information.
  • Assist the Payoff/Satisfaction Department in the preparation of payoff statements for borrowers, settlement agents and VNB Closing Department.
  • Review in detail the complexity of initial and annual escrow analysis statements with borrowers.
  • Prepare amortization schedules.
  • Respond to basic tax and insurance questions.
  • Review and resolve all customer service complaints.
  • Receive and process borrower telephone payments (speed pay).
  • Provide excellent customer service to mortgage borrowers.
  • Assist other areas of the Department as needed.

Required Skills:
  • General understanding of the multifunctional mortgage servicing department.
  • Ability to add, subtract, multiply and divide in all units of measure.
  • Ability to write routine correspondence.
  • Ability to think independently and make appropriate decisions.
  • Ability to perform multiple tasks through effective prioritization and time management, and demonstrate attention to details.
  • Strong analytical and reconciliation abilities.
  • Strong computer skills including electronic mail, routine database activity, word processing, spreadsheets, graphics, etc.
  • Strong telephone skills.
Required Experience:
  • High School Diploma or GED and a minimum of two years' prior customer service or call center experience.
  • Mortgage Servicing experience preferred.


Exact compensation may vary based on skills, experience, and location.
$35,200.00
$58,700.00

Valley National Bank is an Equal Opportunity / Affirmative Action Employer. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or other legally protected characteristics, and will not be discriminated against on the basis of disability.

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