Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Trek Bikes IT Service Desk Technician in Waterloo, Wisconsin

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Description

Trek’s IT Service Desk team is looking for a result driven and customer service focused individual to join our team! The Service Desk Technician will support Trek’s onsite and remote employees by resolving their technical issues over the phone, email, or in-person.

Key Job Responsibilities

  • Answer user inquiries regarding computer software or hardware operation to resolve problems.

  • Enter commands and observe system functioning to verify correct operations and detect errors.

  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

  • Develop training materials / procedures, and train users in the proper use of hardware or software.

  • Confer with staff, users, and management to establish requirements for new systems or modifications.

  • Other responsibilities and key result areas will be assigned as required.

    Position Requirements

  • 6-12 months of experience in Help Desk or PC Support roles. Previous Apple Genius experience considered a plus.

  • Knowledge of Microsoft and Mac Operating Systems

  • Knowledge of Microsoft Exchange/Office 365

  • Knowledge of Active Directory

  • PowerShell experience a plus

  • Solid understanding of IT Security best practices a plus

  • Ability to self-manage and self-motivate

  • Excellent customer service and communication skills

  • Well organized and can adjust to rapidly changing priorities

Trek Benefits:

• Flexible and fun company culture• Competitive health care• PPO & HDHP medical plan options, Dental insurance, Vision insurance• Flexible Spending Accounts (FSA)• Free life insurance & optional term life insurance• Competitive vacation package• 401(k) with match and Employee Stock Ownership Plans (ESOP)• 12 weeks of maternity leave with 100% pay• Flexible holiday schedule – 10 company holidays• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)• Employee discounts on all product• Deep partner retail discounts

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please click on the following links:E-Verify Participation Poster: English / Spanish (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf) E-Verify Right to Work Poster: English (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf) | Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf)

Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.

Trek was named to Fortune Magazine's list of Top 100 Best Companies to Work For. (https://www.greatplacetowork.com/certified-company/1001042) Learn more of why Trek is one of the top 100 Greatest Place to Work. (https://blog.trekbikes.com/en/2023/04/01/trek-makes-fortunes-top-100-best-companies-to-work-for/)

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