Job Information
Washington County Hospital and Clinics Patient Access Supervisor in Washington, Iowa
Patient Access Supervisor
Job Details
Job Location
WCHC Hub - Washington, IA
Position Type
Full Time
Job Shift
Day
Job Category
Health Care
Description
SUMMARY
This position is responsible for planning, directing, and supervising inpatient/outpatient/emergency room registrations and completion of documents and processes, as well as switchboard operations. Monitoring the daily hospital census of admissions and discharges.
To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability to be successful.
DUTIES/RESPONSIBILITIES (include but are not limited to the following)
Establish, implement and ensure that Patient Access departments policies, procedures and practices are in accordance with regulatory agencies and overall hospital policies as applicable.
Direct and coordinate Inpatient, Outpatient, and Emergency Room data gathering and record keeping with regard to admissions, transfers and other patient information.
Coordinate registration procedures with activities of other departments.
Resolve complaints regarding Patient Access in a timely manner using good judgment and good customer relations skills.
Interview, hire, schedule, orient, evaluate, counsel and terminate employees of the department.
Qualifications
EDUCATION AND/OR EXPERIENCE
Minimum (2) years of prior supervisory experience in inpatient/outpatient/emergency room Patient Access setting preferred.
Knowledge of medical terminology and procedures.
Knowledge of the legal and technical aspects of admitting, third party insurance, and scope of responsibility in treating indigent patients.
SKILLS AND ABILITIES
Must be proficient with computer applications necessary for effective management of all Patient Access processes.