Federal Deposit Insurance Corporation Web Content Administrator, CG-0301-12 in Washington, District Of Columbia

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  • Duties

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Duties
Summary

This position is located in the Division of Administration, Management Services Branch of the Federal Deposit Insurance Corporation and provides support in the areas of coordination, administration, and publication of all web contents related to the Division.

Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.

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Responsibilities
  • Provides management and technical support for creating and designing new (and/or reviewing/approving changes to existing) DOA websites and SharePoint sites using enterprise technology platforms and tools.

  • Gathers and analyzes business requirements; designing, configuring and managing the implementation of a variety of DOA web pages (Intranet and Internet) and SharePoint, monitoring system functionality, usability, security and integrity; troubleshooting user problems; and collecting and analyzing system statistics. Plans and schedules work operations.

  • Makes recommendations on the appropriate design & usage policies and procedures and future direction of DOA’s use of web technologies.

  • Maintains and administers DOA’s web content using enterprise technology platforms and tools (such as Adobe CQ, Adobe Dreamweaver, Adobe Photoshop, SharePoint, Qualtrics Survey, business intelligence and data analytics tools, etc.) throughout the information lifecycle and process.

  • Consults with all levels of management and staff in DOA to identify and resolve actual or emerging problems.

  • Coordinates with the appropriate Data Stewards for access to and use of the information to be published on the Internet. Establishes and directs the efforts of special working groups for the purpose of developing new web-based information products.

  • Designs and develops DOA surveys and survey data analysis. Conducts further analysis on survey results to capture patterns/correlations.

  • Development, implementation and testing of DOA web-based applications and data analytics projects.

Travel Required

Occasional travel - Occasional travel may be required.

Supervisory status

No

Promotion Potential

12

  • #### Job family (Series)

0301 Miscellaneous Administration And Program

  • Requirements

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Requirements
Conditions of Employment

U.S. Citizenship is required.

Registration with the Selective Service.

Moderate Risk Position - Minimum Background Investigation (MBI) required.

Employment Conditions.

Completion of Confidential Financial Disclosure may be required.

Qualifications

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here.

For the CG-12:

Applicants must have one year of specialized experience equivalent to the grade 11 level, or higher, in the Federal service. Specialized experience is experience (1) planning, designing, implementing and administering websites and SharePoint sites using enterprise content management tools; (2) managing IT implementation of projects to plan, architect, design and develop end-to-end IT solutions and web applications using enterprise CRM platforms to meet business needs; and (3) collaborating with clients to provide technical planning guidance and follow up.

There is no substitute of education for specialized experience for this position.

Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 85 “well qualified” for this position. For more information, click here.

Applicants must have met the qualification requirements (including selective placement factors - if any) for this position within 30 calendar days of the closing date of this announcement.

Education
Additional information

To read about your rights and responsibilities as an applicant for Federal employment, click here.

If selected, you may be required to serve a probationary period.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and the online assessment questionnaire will be reviewed, to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

Your resume will also be evaluated to measure your responses to the assessment questions. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment may be adversely affected.

The competencies/knowledge, skills, and abilities (KSAs) you will be assessed on are listed below. Top ranked candidates will be referred to the selecting official for further review and consideration.

  1. Ability to design, develop, configure, and administer websites, web-based applications, and SharePoint using web content management & publication, and enterprise CRM platform tools.

  2. Ability to elicit business requirements form stakeholders at all levels to analyze and translate into technical requirements.

  3. Knowledge of policies and procedures in content development and lifecycle management.

  4. Knowledge of survey design.

  5. Ability to design and develop data integration & analysis, on-line data reporting and visualization.

  6. Ability to communicate orally to interact at all levels of the organization.

You do not need to respond separately to these KSAs. Your answers to the online questionnaire and resume will serve as responses to the KSAs.

To preview questions please click here.

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Background checks and security clearance
Security clearance

Public Trust - Background Investigation

Drug test required

No

  • Required Documents

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Required Documents

Please review the following to determine your eligibility and which document(s) is required to complete your application:

VETERANS EMPLOYMENT OPPORTUNITY ACT (VEOA) ELIGIBLES AND SPECIAL HIRING AUTHORITIES FOR VETERANS: If you are applying for consideration under VEOA and special hiring authorities for veterans, click here.

SPECIAL APPOINTING AUTHORITIES FOR PEOPLE WITH DISABILITIES: If you are applying for consideration under special appointing authorities for people with disabilities, you will be required to provide proof of disability documentation to specify that you are a person who (1) has a severe physical disability; (2) an intellectual disability; or (3) a psychiatric disability. Severe physical disabilities include but are not limited to blindness, deafness, paralysis, missing limbs, epilepsy and dwarfism. The documentation does NOT need to detail your specific disability, medical history or need for accommodation, however, the letter should clearly state that you are eligible for appointment under this authority. THE DOCUMENTATION MUST HAVE BEEN OBTAINED FROM: (a). Licensed medical professionals; or (b). State or private vocational rehabilitation specialists; or (c). Any Government agency (e.g. VA, etc.) that issues or provides disability benefit. To view sample Schedule A proof of disability letters and for more information on this special appointing authority, click here. Please note that employees hired under this Schedule A hiring authority will be required to complete a Standard Form 256 to identify their disability status.

* INTERAGENCY CAREER TRANSITION ASSISTANCE PROGRAM (ICTAP):* If you are a displaced or surplus Federal employee eligible for consideration under the ICTAP, you must submit proof of eligibility. For more information, click here.

CURRENT FEDERAL EMPLOYEES OR REINSTATEMENT ELIGIBLE WITH COMPETITIVE STATUS: A copy of your most recent SF Form 50, Notification of Personnel Action, that shows: (1) permanent or career-conditional tenure (codes 1 or 2, in block 24), and (2) position occupied in the competitive service (code 1, in block 34). To be considered as a non- competitive eligible candidate, the SF-50 must show the highest grade level or promotion potential level applicant has attained competitively and grade must be equivalent or higher than the grade for which applying.

**NONCOMPETITIVE CONVERSION ELIGIBLES UNDER A PATHWAYS PROGRAM: If you are applying under this noncompetitive conversion authority, you must provide proof of program completion. A letter from your current agency certifying completion is acceptable documentation.

FDIC EMPLOYEES: Submit a final digitally signed copy of your most recent Annual Performance Appraisal and Evaluation form. The final PDF form is also acceptable.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits

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Benefits

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.

To find out more, click here.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply

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How to Apply

To begin, click the “Apply” button and follow the prompts. If you haven’t already, register and establish a USAJOBS account. After you register online, click the “Apply” button to complete the online assessment questionnaire, and submit all required documents. Please be sure to click “Submit Application” to complete the application process.

You must apply online. Applicants requesting an exception from the online process must contact the Human Resources Specialist or contact point listed in this announcement prior to 12:00 noon local time on the closing date.

To return to your saved application, log in to your USAJOBS account and click on “Applications” tab. Click on the “Position Title,” and then select “Update Application” or “Additional Application Information” to continue.

You have until 11:59 p.m. EST (Eastern Standard Time) on the closing date of this announcement to complete the application process.

Please ensure you have completed the application process by verifying the status of your application on-line to reflect: “Received”. Failure to complete the application process will result in an incomplete application and you will not be considered for the position.

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Agency contact information
Brandon Anderson
Phone

703-562-2034

TDD

1-800-925-4618

Fax

000-000-0000

Email

braanderson@fdic.gov

Address

Federal Deposit Insurance Corporation Human Resources Service Center 3501 Fairfax Drive Arlington, Virginia 22226 United States

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Next steps

You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." Thank you for your interest in working for the Federal Deposit Insurance Corporation.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/510939200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Open & closing dates: 09/14/2018 to 09/28/2018

Service: Competitive

Pay scale & grade: CG 12

Salary: $90,096 to $146,769 per year

Appointment type: Permanent

Work schedule: Full-Time