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Job Information

SAIC SCOM Monitoring Engineer in Washington, District Of Columbia

Description

SAIC is looking for a System Administrator (Microsoft System Center Operation Manager/Cloud Monitoring Engineer) to join our team. The SCOM Engineer will provide support for our data centers that host core applications and infrastructure. This position is part of a team that tracks system performance using in-place monitoring tools such as SCOM and vCenter to support comprehensive monitoring and application/Infrastructure performance and availability.

The daily functions of this role include:

  • Perform administrative tasks from the System Center Operation Manager (SCOM) and Azure Application Insight consoles

  • Provide application and infrastructure support for the SCOM/Azure platform and create and maintain monitoring and notification rules

  • Review and update SCOM console security, apply patches, create SCOM console roles and reviews, and create and install custom Management Packs (MP) as needed

  • Deliver SCOM views, create custom reports on results of SCOM monitoring, use SQL Server Reporting Services (SSRS) technologies, and provide problem resolution for SCOM components and related custom scripts

  • Build Executive Dashboards via Web interfaces or other dashboards via PowerBI

  • Identifies application and infrastructure performance and scalability risks and mitigation for risks in a timely manner

  • Identifies trends, implements new solutions/processes that fix issues, and continually strives toward moving from a reactive stance to a proactive stance

  • Develops processes and tools that ensure that capabilities are effectively transitioned to Network Operations and tier 2 teams, including the existence of adequate monitoring, and comprehensive playbooks for quick resolution of incidents

  • Researches and monitors current end-user response time as well as application and system performance and availability

  • Ensures that applications deployed will properly scale and meet expected SLAs for Performance, Availability, Scalability and Stability

  • Monitors and reports for existing applications/systems and infrastructure

  • Creates automated solutions for data collection and reporting for existing applications and infrastructure for Performance and Availability

  • Reviews and analyzes Web Application Performance and end user experience (client-side browser profiling), utilizing a deep understanding various monitoring tools

  • Works with the application and infrastructure teams to setup Performance monitoring for the applications, databases, network and Cloud

  • Implements effective monitoring solutions and assists in establishing the appropriate response to those events through processes and procedures, enabling level 1 and 2 teams to resolve as many issues as possible

Qualifications

  • Bachelor's Degree from an accredited college or university

  • Minimum seven (7) years of related SCOM experience

  • Experience with the installation, configuration, and administration of Microsoft System Center Operations Manager 2019

  • Experience working in a cloud based system, Azure is highly preferred

  • Experience with instrumenting agent based and network based Application Performance Monitoring tools for performance and availability monitoring

  • Knowledge and experience with Continuous Integration, Continuous Build and Continuous Deployment Practice, Tools, and trends

  • Experience in application/network performance and availability monitoring

  • Experience with PowerShell scripting engine to automate tasks with SCOM

  • Experience with System Center Configuration Manager 2016-19, System Center Service Manager 2016-19and System Center Orchestrator

  • Experience with major Microsoft technologies including PC and server operating systems, Active Directory, Exchange, SharePoint, SQL Server

  • Knowledge of server virtualization technologies, preferably VMware and/or Microsoft Azure technologies

  • Knowledge of multiple processor systems, RAID hardware, SCSI attached, and storage area network solutions

  • Knowledge of data backup, replication and encryption technologies

  • Experience with Veritas Netbackup, Azure PaaS, IaaS, VMWare preferred

  • Knowledge of LAN/WAN network infrastructure technologies

  • Experience with Executive Dashboards preferred

  • Knowledge of PowerShell HTTP, HTTPS, TCP/IP, SMTP, DNS, SSH, TELNET, SNMP and FTP

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2404611

SAIC is a premier technology integrator, solving our nation’s most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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