Job Information
WSP USA Project Quality Manager in Washington, District Of Columbia
This Opportunity
WSP is currently initiating a search for a Project Quality Manager for our Washington DC office. Be involved in projects with our Transit and Rail Team and be a part of a growing organization that meets our client’s objectives and solves their challenges.
This is a client facing role with the goal of establishing a formal quality management program and team for a transportation client to ensure improved infrastructure lifecycle management across capital and maintenance programs by establishing clear quality criteria, procedures, document control, training, audits, and compliance verification. Quality Criteria are to be established using the appropriate governing standards (e.g., ISO 9000, FTA, and WMATA QMSP standards). These activities will improve safety, reliability, minimize rework and associated contract change orders, and implement process improvements over time. In turn, that will lead to improved stewardship of infrastructure lifecycle management practices across the departments.
Your Impact
Develop and implement quality control processes, procedures, and policies to ensure that products or services meet or exceed customer expectations.
Monitor and analyze data related to quality control processes, identifying trends, and making recommendations for improvement.
Lead and manage a team of quality control personnel, providing guidance, coaching, and support as needed.
Communicate with other teams, departments, and stakeholders to ensure that quality control processes are aligned with business objectives.
Perform audits of quality control processes, identifying areas for improvement and making recommendations for corrective action.
Manage and maintain quality control documentation, ensuring that all necessary records and reports are accurate and up-to-date.
Train team members on quality control processes, procedures, and policies, ensuring that they have the knowledge and skills necessary to perform their jobs effectively.
Participate in cross-functional teams to develop and implement new products or services, ensuring that quality control processes are integrated into the development process.
Stay up-to-date with industry trends and best practices related to quality control, sharing knowledge and insights with team members and stakeholders.
Who You Are
Required Qualifications
Bachelor's degree in a relevant field, such as engineering, business, communications, or law.
3+ years of experience in quality control or a related field.
Strong leadership skills, with the ability to motivate and inspire team members to achieve business objectives.
Excellent analytical skills, with the ability to analyze data and identify trends.
Strong communication skills, with the ability to communicate effectively with team members and stakeholders at all levels.
Attention to detail, with the ability to identify and resolve issues quickly and effectively.
Strong problem-solving skills, with the ability to think creatively and develop innovative solutions.
Excellent organizational skills, with the ability to manage multiple tasks and priorities simultaneously.
Knowledge of quality control processes, procedures, and policies.
Knowledge of relevant industry standards and regulations.
Proficiency in Microsoft Office Suite and other relevant software applications.
Preferred Qualifications
Experience preparing technical documents, for infrastructure planning and/or transportation engineering projects and/or FTA-Compliant quality documentation
Experience organizing technical information to document standards, rules, SOPs, and handbooks
Knowledge of quality control processes and procedures.
Knowledge of relevant industry standards and regulations.
Proficiency in Microsoft Office Suite and other relevant software applications.#LI-MC4
About WSP
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.