Student Veterans of America Jobs

Summary This position is located in the Architect of the Capitol (AOC), in the U.S. Capitol Visitor Center (CVC). The CVC is the public’s front door to the U.S. Capitol, offering tours and education programs as well as supporting congressional events. Our goal is to inform, involve and inspire every visitor to the U.S. Capitol. The CVC has 200 employees across five divisions: Visitor Services, Exhibits and Education, Retail, Communications and Marketing, and Planning, Operations and Evaluation. Responsibilities If you are selected as the Director, Marketing and Communications, you will: Develop and implement a communications strategy to present the CVC’s mission, vision and programs. Lead CVC-wide internal and external communications efforts with a multifaceted approach incorporating a variety of communication techniques tailored to specific audiences. Lead the effort to establish and maintain a strong and consistent brand identity for the CVC. Conceptualizes and executes the public image of the CVC as the face of the legislative branch of government and a symbol of democracy through design and branding in print and digital media. Develop, shape and lead decisions about print and digital content consistent with the CVC’s mission and to further the CVC’s position as a premier destination in Washington, D.C. Administer and manage the publication and dissemination of information about the CVC to Congress, Congressional staff, the public and the media; Develop strategies to generate awareness of the CVC activities and to promote those activities; provide direct support to the Architect of the Capitol and to the Chief Executive Officer by providing testimonial reports for the House and the Senate Committees; possess a high level of diplomacy and professionalism; represent the CVC and the Architect of the Capitol at presentations at various locations to professional groups and high levels of government and dignitaries. Apply a broad and comprehensive knowledge of techniques involved in managing marketing and communications functions to achieve effective relationships between the CVC and the AOC, Members of Congress and staff, oversight committees, the media and other outside organizations in striving to promote and advance CVC programs and operations. Advise on potential media and public reaction to proposed policies and programs. Responsible for supervising the preparation of hearing testimony, print media and other communications for professional organizations, the public and press. Serves as the senior media liaison for the CVC during interviews with the news and/or information media. Organizes and coordinates print and broadcast media interviews with key officials and oversees all arrangements with the news media involving CVC activities. Recommend, develop and implement internal communications to foster greater cohesion among CVC staff. Develop new insights into situations; question conventional approaches; encourage new ideas and innovations; design and implement new or cutting-edge programs/processes. Make clear and convincing oral presentations to individuals and groups, explaining and advocating facts and ideas which actively promote and advance CVC outreach. Cultivate and maintain effective relationships with organizations involved in the special events and partnerships. Respond to external and internal questions regarding the special events and partnerships under consideration or underway. Work in groups and teams, conducts briefings and other meetings, clarifies information, facilitates an open exchange of ideas and gains cooperation from others to obtain information and accomplish communications goals. Oversee special events and manage Congressional liaisons and communications personnel. Perform administrative and technical supervisory functions for subordinates. Observe and conduct work performance critiques and provide for employee skills enrichment. Manage the organizational unit’s budget and workload. Resolve complaints and grievances and develop work improvement plans, recommending personnel actions as necessary. Effect disciplinary measures as appropriate to the authority delegated in this area. Provide leadership to ensure support for equal employment opportunity (EEO) goals and requirements. Practice non-discriminatory and non-retaliatory employment actions and foster a culture of learning, sharing, cooperation and teamwork that improves efficiency and effectiveness throughout the organization. Serve as a liaison, advisor and representative on complex issues related to marketing for the CVC. Lead strategy for all marketing efforts for the CVC, including internal consultation with staff, liaison communication with Congressional offices, the tourism industry, other professional organizations and the media on promoting CVC special events. Develop a Five-Year Strategic Plan and oversee development of annual updates covering each of the general goals for the strategic plan. Requirements Conditions of Employment You must be a U.S. Citizen. You must be able to pass a drug test. Your resume and question responses must demonstrate the job-related KSAs. You must meet the definition of specialized experience. . Qualifications You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at http://www.opm.gov/qualifications. Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Candidates for the GS-15 grade level must have at least 52 weeks of specialized experience equivalent to the GS-14 grade level in the Federal service. Specialized experience for this position includes: • Working with Members of Congress and staff to provide information about or advance an organization's interests; • Conveying information to the general public, local, state, federal government officials, and segments of industry; • Managing and overseeing the production of digital and written communications; • Developing effective and measurable communication strategies; • Planning, organizing and developing programs of a significant scope; • Preparing and tailoring materials for all forms of mass communications and briefings and outreach message to influence and inform stakeholders; • Experience involving leading and supervising or managing a staff is required. Education There is no educational requirement for the General Business and Industry series (1101); however, possession of a bachelor’s degree from an accredited college or university is a desirable for grades GS-14 and above in the Architect of the Capitol. A copy of your transcript(s) and/or diploma will be required upon selection. Additional Information Welcome Veterans. The Veterans Employment Opportunities Act of 1998 (VEOA) gives veterans' preference rights in the legislative branch to certain veterans as applied by the Congressional Accountability Act. Veterans' preference is applied on this vacancy announcement. If you are a veteran and have been separated under honorable conditions, you must submit a copy of your DD-214 or other proof of eligibility; SF-15, if applicable; and Department of Veterans Affairs documentation of disability, if applicable. For more information, please visit http://www.opm.gov/veterans/html/vetguide.asp#6. If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information. DRUG TESTING: The Architect of the Capitol (AOC) is a Drug Free Workplace. As part of the AOC’s suitability assessment, a candidate tentatively selected for a position who is not currently an AOC employee is required to submit to screening for illegal drug use. Satisfactory completion of a drug test is a condition of employment with the Agency. A candidate must test negative prior to being eligible for appointment into a position. We will schedule, provide and cover the cost for the drug test. The selectee(s) under the vacancy announcement for this position is subject to a criminal record check by the U.S. Capitol Police and satisfactory adjudication to be eligible for employment at the Architect of the Capitol. The Architect of the Capitol is an E-VERIFY Participant. E-VERIFY is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration records to confirm employment authorization in the United States. If you are selected for this position, the documentation that you present for purposes of completing the DHS Form I-9 will be verified through the DHS "E-VERIFY" electronic system. For more information on E-Verify, please visit http://www.dhs.gov/files/programs/gc_1185221678150.shtm The Architect of the Capitol is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, sex, religion, age, national origin, sexual orientation, gender identity, genetic information and/or disability. This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis. Moving expenses are not authorized. Relocation expenses are not authorized. Probationary Period - A newly appointed selectee is subject to the completion of a one-year trial/probationary period, regardless of whether or not a trial/probationary period has been completed previously with the Architect of the Capitol or another Federal agency. This vacancy announcement may be used to fill additional vacancies in any of the jurisdictions of the Architect of the Capitol. All application materials become the property of the Architect of the Capitol.