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Johnson Controls Billing & Order Entry Team Lead with German (Relocation) in Warsaw, Poland

Are you interested in gaining international work experience? Then Johnson Controls could have the perfect opportunity for you. We are looking for German speakers who can also speak English to join our dynamic team in Bratislava, Slovakia.

If you already have experience with order entry, validation or release, billing, dispute resolution, collections, or contract administration you could already have relevant experience and we’d be very interested to hear from you as well.

As well as a competitive salary and company benefits, we are offering a €3000 sign-on bonus and financial support towards the cost of your housing (for those relocating to Bratislava) subject to policy T&C’s.

What will you do

Billing & Order Entry Team Lead plays a pivotal role in driving positive results through managing timely orders review and billing, identifying Policy inconsistencies and reporting KPIs.

How you will do it

  • Leading the team with focus on quality, while fulfilling deadlines

  • Managing the regular and ad-hoc workload, distribution of tasks, monitoring FTEs, driving development sessions with team-members

  • First point of contact for colleagues in BUs, and cross-locations

  • Act as a trusted point of contact for escalations and high priority issues related to the scope

  • Perform and coordinate all necessary activities in the field of order validation & release

  • Oversight of customer orders validation in accordance with Policy requirements and other business processes guidelines, e.g.

  • Contract value and gross margin approved per DOA,

  • Contract booked within standard payment terms,

  • GM booked in ERP isn’t lower than originally recognized,

  • Holding if customer has past due AR or credit limit exceeded.

  • Communicate effectively with necessary parties to ensure order details and documentation are updated, and appropriately entered in the system

  • Coordinate with Legal, Finance and/or Sales teams for error resolution

  • Ensure billing activities are performed timely (within the SLA)

  • Ensure billing quality (billing checklist adherence, accuracy)

  • Create and update KPI and ad-hoc reports

  • Design, develop and interpret complex analyses to support management decision-making

  • Identify and communicate potential policy and/-or operational improvements that will enhance order validation & release / billing process quality

  • Adopt, communicate, and enforce Credit and Payment Terms policies

    What we look for

  • Prior leadership experience (experience with leading teams of approx. 12 employees)

  • Proactivity and ownership oriented

  • Relevant experience of 5 years in Finance department/Operations and minimum 2 years with leading and developing people.

  • Excellent leadership and managerial skills

  • Strong process knowledge in Order to Cash

  • Outstanding communication and negotiation skills in Stakeholder’s relation management

  • General accounting knowledge

  • Analytical skills, Ability to interpret the data and drive improvements, make recommendations for process changes

  • Plan, think and make decisions in strategic context

  • Strong Excel knowledge

  • Oracle knowledge is an advantage

  • Excellent communication and presentation skills, result-orientation, responsibility, flexibility

  • Managing of stressful situations

  • Fluent English and German, other languages are advantage

  • Experience of working in Shared Service Centre/Retained/Outsourced environment

    Our benefits

Besides working in an international environment, you will receive a €3000 joining bonus (subject to T&C’s), plus a regularly monthly bonus after your first six months , meal vouchers, a recreation allowance and retail discounts. Additionally, our flexible benefits program will allow you to customize benefits from a selection of 3500 products and service such as gym membership, medical cover, a multi-sports card plus many more.

Our onsite facilities at our Bratislava based office includes a fitness centre, canteen, nursery and coffee machines located on every floor.

If you are relocating to Bratislava to join Johnson Controls, you will be eligible to receive a housing allowance to help you setup your new life in Slovakia.

The gross monthly salary for this position starts from 1800 EUR per month and a monthly bonus that starts after your first 6 months. Please note this is a minimum salary and our compensation packages are based on your professional experience and qualifications.

Our culture

At Johnson Controls you’ll have the opportunity to work on some of the most exciting projects in today’s market. Our hardworking people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking and above all fun. We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.

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