Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,294,277)

Job Information

Fresenius-Kabi Product Complaint Coordinator in Warrendale, Pennsylvania

Reference #: R011178 Job Summary

This position performs primary notification and is a consolidation point for receiving and processing basic complaint investigation activities. The position ensures timely and accurate investigation of customer complaints to help Fresenius Kabi comply with all regulatory obligations while meeting the customers' needs.

Responsibilities

Capture all complaint information and ensure all necessary documentation (i.e. sample information, root cause information, etc.) is captured per established procedures and forms prior to closure. Follow up to collect required information as indicated per SOP/regulations. Coordination and execution of the sample retrieval, sample return tracking, and sample return follow ups. Provide timely response to PMQA (written or verbally) including receipt of complaint, status updates, and final investigation report. Respond to non-complex, non-product related inbound support issues, and utilize prepared Q&A documents to answer general customer inquiries and resolve simple complaints. Escalate customer and product specific complaints to the Quality Engineering team for awareness and support, as needed. Process requests for data, customer complaint details, etc. Escalate customer feedback regarding quality related processes. Perform additional duties as assigned.

All employees are responsible for ensuring the compliance to company documents, programs and activities related to the Health, Safety, Environment, Energy, and Quality Management Systems, as per your roles and responsibilities.

Requirements: High School Diploma/GED Excellent written/verbal communication and organizational skills. Flexibility to work on new products/assignments. Strong computer skills (e.g. Word, Excel). Strong interpersonal skills and the ability to work with cross-functional teams. Self-motivated and quick learner. Exceptional customer service focus.

Additional Information

We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability,401K with company match, andwellness program.

Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.

Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disabilities, or protected veteran status.

DirectEmployers