Job Information
HEI Hotels and Resorts Business Travel Sales Manager in Waltham, Massachusetts
About Us
Welcome to Embassy Suites by Hilton Boston Waltham, located in Boston’s High-Technology, Pharmaceutical, and Life Sciences Belt and corporate corridor along Route 128 and Highway 95. Our Boston/Waltham, MA hotel is just 20 minutes to downtown Boston and 25 minutes to Logan International Airport, convenient to Brandeis and Bentley Universities as well as Wellesley and Regis Colleges. Our brand offers both leisure and business travelers an approachable, upscale experience with best-in-class customer service, that anticipates travelers' needs and delivers what matters most to them.Embassy Suites Boston Waltham offers a diverse breadth of experience for budding service professionals, seasoned hospitality specialists, and everyone in-between. Our team members enjoy Snack Carts with occasional trivia and games to win prizes as well as discounted hotel rooms at Hilton and HEI hotels. At the Embassy Suites Waltham, we welcome jeans on Fridays with a small donation to our Make a Difference Committee to use for events in the community. Be a part of a diverse team driven by a passion for outstanding service through authenticity, diversity, and innovation with an organization whose values mirror your own.Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist the Director of Sales by reaching the agreed upon business travel revenue goals, in particular by soliciting national accounts.
Responsibilities
Solicit new and existing accounts to meet/exceed business travel revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales.
Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts
Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
Attend trade shows, community events and industry meetings.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Qualifications
Bachelor's degree preferred.
3+ years of past sales experience preferred.
Hotel experience preferred.
Advanced knowledge of market trends, competition and key customers of the hotel.
Must have experience in business travel at a similar size and quality hotel.
Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Advanced knowledge of sales skills, revenue management, training, and motivation of peers.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Job LocationsUS-MA-Waltham
Posted Date2 months ago(3/12/2024 11:34 AM)
Requisition ID2024-46677
CategorySales and Marketing
Position TypeRegular Full-Time
FLSA StatusExempt
Location NameEmbassy Suites Waltham