Servco Pacific Inc. Customer Support Assistant in Waipahu, Hawaii
Like talking to people? Give our customers a warm welcome in the service drive, confirm their service appointment, and obtain customer and vehicle information for our Service Consultants at Servco Auto Waipahu.
Prepare pre-work order and all necessary documents the day prior to scheduled appointments
Warmly acknowledge and greet customers in the service drive
Politely ask customers the purpose of their service appointment
Obtain customer’s vehicle mileage, contact information, and other pertinent information
Receive customer complaints and refer to Service Manager
Schedule customers for return appointments when backordered parts arrive
Manage and track loaner vehicles
Move vehicles as needed
High school graduate or equivalent
Minimum one year of customer service experience
Strong communication and customer relations skills
Basic Word and Excel skills
Must be detail oriented, able to multi-task, and have strong attention to detail
Valid driver’s license preferred
Must be able to work Monday 6:30am to 3:30pm and Tuesday through Friday 8am to 5pm
Customer Service – Customer Relations -Dealership Service Dept
We offer a comprehensive compensation and benefits package for full-time employees that includes:
Medical, dental, drug and vision insurance
Paid vacation, sick and holidays
Flexible spending plan
Group life insurance
Long term care insurance
Temporary and Long-Term Disability insurance
Discounts on new and pre-owned vehicles and more
Educational assistance program
Scholarship opportunity for children and spouses of team members
Please inquire for details regarding benefits for non full-time positions.
We are proud to be named one of Hawaii’s Best Places to Work for the past 15 years. As Hawaii’s largest privately-owned business, established in 1919, we are committed to providing a fun and collaborative environment where team members feel valued and appreciated. Team members have ongoing opportunities for growth and advancement within the company. We also believe in the importance of giving back to our community through partnerships with nonprofit organizations and providing annual student scholarships.
Visit www.servco.com/careers to apply online or email us at firstname.lastname@example.org.
Equal Opportunity Employer and Drug-Free Workplace
Posting Title: Customer Support Assistant
iCIMS Req ID: 2019-2129
Name: Servco Pacific Inc.
External Company URL: http://servco.com/
Street: 94-729 Farrington Hwy.