Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Baylor Scott & White Health Scheduling Specialist in Waco, Texas

JOB SUMMARY

The Scheduling Specialist under general supervision and in accordance with established procedures, schedules outpatient diagnostic procedures including but not limited to radiology and imaging procedures, validates outpatient orders, and captures patient demographic and insurance information.

ESSENTIAL FUNCTIONS OF THE ROLE

  • Contacts patients or providers for outpatient diagnostic procedures.

  • Contacts patients to schedule outpatient diagnostic procedures.

  • Collects patient demographic and insurance information during scheduling phone call with provider or patient.

  • Validates insurance is in network with the provider.

  • Compiles patient information such as diagnosis, reason for procedure, medications, allergies and other applicable information prior to scheduled procedure.

  • Monitors inbound orders process to ensure orders are validated and routed appropriately to ensure patients are contacted timely to schedule procedure.

  • Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available.

  • Responsible for meeting telephone system metrics and any other productivity standards set by the department to include length of call, length of answer time, and number of calls taken within a specific period.

KEY SUCCESS FACTORS

  • Must consistently meets performance standards of production, accuracy, completeness and quality.

  • Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.

  • Ability to maintain a professional demeanor in a highly stressful and emotional environment, behavioral health and suffering patients in addition to life/death situations.

  • Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.

  • Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.

  • Excellent data entry, numeric, typing and computer navigational skills.

  • Basic computer skills and Microsoft Office.

BENEFITS

Our competitive benefits package includes the following

  • Immediate eligibility for health and welfare benefits

  • 401(k) savings plan with dollar-for-dollar match up to 5%

  • Tuition Reimbursement

  • PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

  • EDUCATION - H.S. Diploma/GED Equivalent

  • EXPERIENCE - Less than 1 Year of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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