Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

World Travel Holdings, Inc. Villa Operations Admin in United States

Overview

The Villa Operations Admin will support all aspects of the guest experience to include sales, service and concierge focusing on one call resolution.

Responsibilities

  • Accurately confirm new vacations and make requested alterations to booked reservations in a timely manner.

  • Confirm rescheduled dates for reservations with a credit or voucher by partnering with guest and supplier.

  • Assist villa specialists and concierge agents with any service-related issues that arise.

  • Utilize available resources to efficiently handle guest requests.

  • Consistently meet or exceed performance goals and maintain productivity standards.

  • Navigate through multiple browsers and systems, chat via instant messaging, and respond to emails all while maintaining an engaged conversation with our customer.

  • Be reachable and available by telephone, email, and instant message during work hours.

  • Engage in team meetings and/or training sessions to build your knowledge base and awareness of company initiatives.

  • Other tasks as assigned.

Qualifications

  • Flexible to work a full-time schedule (40 hours per week). Core hours for villa sales are Mon-Fri, 8am-8pm EST and Sat/Sun, 9a-6pm EST (hours subject to change).

  • Tech savvy! Strong typing skills and proficient with internet navigation, instant messenger tools, Outlook, and Microsoft Office.

  • Strong attention to and highly organized is a must!

  • Amazing phone presence and ability to communicate through all mediums (verbal, listening, written).

  • Open to receive coaching feedback through regular meetings and apply learnings.

  • Able to concentrate and sit or stand at a desk while viewing a computer screen repetitively and answering the phone for each scheduled shift.

  • Disciplined and resourceful to meet business demands in a structured, virtual call center environment.

  • A workspace free of distractions with internet connectivity (minimum internet speeds of 5.0 Mbps upload and 10 Mbps download). This home office must not be in the same residence as an existing at home employee.

  • Must be a resident and live in a US state. We do not currently hire in AK, CA, HI, KY, ND, OH, OR, and PA.

CONNECT WITH US! (https://careers-wth.icims.com/jobs/1599/villa-operations-admin/job?mode=apply&apply=yes&in_iframe=1&hashed=-336148175)

Job LocationsUS-Remote

CategoryCustomer Service/Support

TypeRegular Full-Time

DirectEmployers