Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Martin's Point Health Care USFHP Health Benefits Specialist - Northeast Ohio in United States

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.

Position Summary

Job Description

The Health Benefits Specialist is responsible for field sales of the US Family Health Plan (USFHP) – a TRICARE Prime option – to eligible beneficiaries in designated territorial markets. The Benefits Specialist builds awareness of the USFHP through consistent contact with active and reserve military units, military headquarters, and veterans associations and with officials of the Department of Veterans Affairs, state veterans services, and other centers of influence. This position is responsible for educating beneficiaries on the features of the USFHP and assists enrollees with the application process.

Key Outcomes:

Performs direct sales for the US Family Health Plan to eligible beneficiaries to achieve goals for new membership acquisitions in each assigned market by:

  • Conducting marketing seminars, special events, and briefings for the purpose of educating and enrolling beneficiaries.

  • Conducting one-on-one sessions with customers either at in-person meetings or over the phone to establish TRICARE eligibility; assess customer needs for health care coverage and generate interest in the Plan; assure beneficiary understanding of Plan features, costs, and rules; and assist completion of applications.

  • Building and maintaining a network of relationships with key influencers and centers of military activity that will maximize awareness of and advocacy for the US Family Health Plan.

  • Managing individual Opportunity Pipeline to ensure he/she meets or exceeds sales targets, close rate targets, follows up activity and quality documentation standards.

Optimizes the effectiveness of USFHP marketing by:

  • Scheduling seminars and other marketing events in assigned territories.

  • Providing Sales and department leadership with feedback from new and prospective members, observations on the competitive environment, and opportunities for marketing initiatives.

  • Collaborating to advance training initiatives, measurement systems, and market profiles.

  • Participating in projects and process improvement teams as assigned.

Uses the contact management system and activity reporting to improve marketing efficiency by:

  • Entering contact information promptly and accurately.

  • Conducting follow-up calls and/or meetings with prospects to close sales.

  • Providing the USFHP Marketing Manager with a report of weekly activities summarizing field marketing activities and results.

Education/Experience:

  • Associate degree or equivalent combination of education and experience

  • Minimum of 3 years of Sales and customer service experience

  • Military experience strongly preferred.

  • Valid Driver's License Required

Requirements:

  • In compliance with MPHC’s Department of Defense government contract, any/all persons hired for this position will need to verify their US citizenship and complete the required employment eligibility verification upon hire.

Skills/Knowledge/Competencies (Behaviors):

  • Outstanding customer service focus with the ability to relate to internal and external customers in a positive and professional manner.

  • Outstanding interpersonal skills

  • Skill in public speaking in various settings to various size audiences

  • Ability to work independently with minimal direct supervision.

  • Ability to work collaboratively with other members of the Marketing department.

  • Valid, current driver’s license and reliable transportation

  • Proficiency in Microsoft Outlook, Word, and Excel required.

  • Proficiency in Goldmine or other contact management software preferred.

  • Demonstrates an understanding of and alignment with Martin’s Point Values.

We are an equal opportunity/affirmative action employer.

Do you have a question about careers at Martin’s Point Health Care? Contact us at: jobinquiries@martinspoint.org

Martin’s Point Health Care is a progressive, not-for-profit organization providing care and coverage to the people of Maine and beyond. The organization operates six primary care health care centers in Maine and New Hampshire, accepting most major insurance plans. Martin’s Point also administers two health plans: Generations Advantage (Medicare Advantage plans available throughout Maine and New Hampshire), and the US Family Health Plan (TRICARE Prime® plan for active-duty and retired military families in northern New England, upstate New York, and western Pennsylvania). For more information, visit https://careers.martinspoint.org .

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