Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,277,924)

Job Information

Sartorius Technical Support Engineer - Incucyte Instrument in United States

Join our BioAnalytics Services department as a Technical Support Engineer looking after Incucyte.

We are looking for a Technical Support Engineer for our BioAnalytics Services department at Sartorius. In this role, you will be responsible for supporting our customers across EMEA for the Incucyte product line, the market leader in live – cell analysis, whilst working closely with the Service team, as well as the Sales team and Field Application Scientists.

The current Tech Support team consists of 10 professionals, and we are looking forward to shaping the future with you.

This position is available full-time, and it is a home office-based position. Multiple locations within UK or Europe are available. UK or Central European Time work hours is expected.

Grow with us – Your Responsibilities

  • Do you enjoy problem solving? You will perform technical problem solving and give guidance on issues related to products (hardware, software, IT and others) working with company resources and escalating issues as needed

  • Do you enjoy providing great customer service? You will communicate with customers using phone, email, MS Teams, remote sessions, and other means needed, handle customer quality complaints and liaise with the quality department

  • You will be responsible for providing daily technical support for Incucyte products for our customers and field team with the goal of achieving the highest quality and customer satisfaction.

  • You will create and manage customer cases in the Customer Relationship Management (CRM) database with relevant information and activities

  • You will establish and maintain strong technical knowledge of products and take part in product training

  • You will contribute to content creation for online technical support, including creating new and maintaining existing knowledge base articles

  • You will provide feedback and voice of customers to the internal teams to assist with improvement to and future development of products

  • You will interact with cross functional teams and provide support to business as needed

What will convince us

  • You have completed a degree or equivalent in Mechanical/Electrical Engineering or related field

  • Experience as an engineer or a technical specialist in a technical support, field service, development, manufacturing, or machine control role covering life science equipment

  • Experience with Incucyte for live cell analysis or other systems would be ideal, however training will be provided

  • Familiarity with IT knowledge with proven software skills and general computer knowledge.

  • Sound troubleshooting skills especially with experiences in analysing complex problems and troubleshooting product issues.

  • Detail oriented and adept at using all resources to resolve issues.

  • Ability to apply creative solutions to solve practical problems quickly and effectively

  • Strong customer facing skills, effective communication, organisational and interpersonal skills

  • Ability to effectively interact and collaborate with cross functional groups to drive success

  • Position is based remotely and doesn’t require travel to customer sites

  • Fluent in English

In order to commence working with us, the successful candidate will have the right to work in the UK or European country in which the role will be based.

What we offer

As a growing global life science company, stock listed on the German DAX and TecDAX, Sartorius offers a wide range of benefits:

  • Personal and Professional Development: mentoring, leadership programs, LinkedIn Learning, internal seminar offerings

  • Work-life Balance: Remote options, flexible work schedules

  • Making an impact right from the start: Comprehensive onboarding, including a virtual online platform – even before joining

  • Welcoming Culture: Mutual support, team-spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomen network

  • Health & Well-Being: Wide section of health and well-being support such as healthcare plans and health assessment services

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. www.sartorius.com/careers

to our Candidate Portal and thank you for your interest in working and growing with us. We look forward to receiving your application. You can check the status anytime in this portal.

Here you will find the best application tips from our HR team.

Information on the application process can also be found in this video and under FAQ & Contact (https://www.sartorius.com/en/company/careers/faq) .

In this brochure (https://www.sartorius.com/resource/static/celum/202114/23_EN_Candidate_Booklet_Digital_web.pdf) you will learn more about us as an employer and your career with us. For further insights, please visit the Sartorius Blog (http://www.sartorius.com/en/company/newsroom/blog) and our career website (http://www.sartorius.com/en/company/careers) .

Set up your personal Job Alert (http://sartorius.wd3.myworkdayjobs.com/de-DE/sartoriuscareers/login?redirect=%2Fde-DE%2Fsartoriuscareers%2FjobAlerts) now and never miss an opportunity to apply for a job that suits you. Please note that you will receive an initial confirmation message. You'll need to confirm your selection to start receiving job alerts tailored to your preferences.

DirectEmployers