Job Information
Gwinnett County Sr IT Systems Administrator - Enterprise Records Management (ERM) in United States
Sr IT Systems Administrator - Enterprise Records Management (ERM)
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Sr IT Systems Administrator - Enterprise Records Management (ERM)
Salary
$90,560.00 - $103,219.00 Annually
Location
Gwinnett County, GA
Job Type
Full-Time Merit
Job Number
23-02187
Department
Department of Information Technology Services
Opening Date
03/06/2024
Closing Date
5/6/2024 11:59 PM Eastern
FLSA
Exempt
Description
Benefits
Questions
Class Summary
REPOSTED 3/6/24
Job Description
The Senior System Administrator is responsible for the technical design, planning, implementation, installation, performance tuning and recovery procedures for mission-critical Enterprise Records Management systems. Serves as a technical expert, investigates and analyzes the feasibility of system requirements and develops system specifications. Identifies methods, and solutions, and provides project leadership to provide a high level of service to the customers of the department.
Essential Duties
Participate in application configuration, development, and system integration as it pertains to Enterprise Records Management (ERM) applications
Lead the administration and maintenance activities for the Enterprise Records Management (ERM) applications which may include installing new software releases and system upgrades, evaluating & installing patches, and conducting application/configuration migrations, refreshes, & restores
Proactively communicate and collaborate with external and internal customers to analyze information, needs, functional requirements and deliver the specifications as needed
Lead research and analysis of upcoming technology trends to identify opportunities for recommending improvements and new initiatives
Review and validate changes for impact on application security and integrity posture
Develop and maintain documentation of systems, services, processes, and procedures
Drive root cause analysis, debugging, support, and post-mortem analysis for service interruptions
Train users and supports training in the usage of applications
Research problems, plan solutions, and recommend software and systems at the functional level; identify, understand, and plan for organizational and human impacts of planned systems; and ensure that new technical requirements are properly integrated with existing processes and skill sets
Other Job Requirements/Information
This job requires a public safety background check to include motor vehicle histories, criminal histories, credit check, and fingerprinting.
Grade
The grade for this position is C45(1). Salary will be dependent on education and experience.
Effective 4/11/2023, this position is eligible for the Employee Referral Program.
Minimum Qualifications
Bachelor’s Degree in Information Technology or a Computer Science, or a related field AND
Five years of progressively responsible, professional level analyst and systems experience in a large scale Information Technology environment
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.
Additional requirements such as management/supervisory experience, licenses, and/or certifications
Preferred Qualifications
Eight years of progressively responsible information technology experience
Five years experience as a technical lead
Five years experience with SQL Server and/or Oracle databases
Five years experience in application administration, installation, upgrade, configuration, and advanced troubleshooting
Certified Records Analyst (CRA) or Certified Records Manager (CRM) certifications
Data file migrations – SQL/general database knowledge and ETL experience
Data capture - knowledge of / experience with Kofax capture systems, electronic forms, optical character recognition
Experience with document indexing schemes and use of document types, folder structures, inherited index values and constrained data fields when assigning meta data fields
Experience with and the value of different kinds of search functionality such as full text key word, Boolean and meta data based
Workflow development experience with records management applications
Programming experience in C#, Java, Python, HTML, or JavaScript
A solid understanding of DBA concepts and practices
Familiarity with fundamental networking/distributed computing environment concepts; understands basic routing concepts and ports
Ability to write scripts in an administrative scripting language
Comfortable with most aspects of operating systems
Independent problem-solving skills, automate processes and self-direction
For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here (https://agency.governmentjobs.com/gwinnett/default.cfm?action=specbulletin&ClassSpecID=907796&headerfooter=0) .
Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.
For more information about this department, please click here (https://www.gwinnettcounty.com/web/gwinnett/departments/informationtechnologyservices) .
Additional Information
About Gwinnett County
Welcome to Gwinnett County — one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.
The county's population in 2000 was about 588,448 and we’ve only continued to grow since then, with the population expected to reach one million by the year 2022.
Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.
The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County’s values.
In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.
Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:
Hiring Process (https://www.gwinnettcounty.com/web/gwinnett/departments/hr/employmentandtesting/hiringprocess)
FAQs
Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.
For questions about recruitment, or to request a reasonable accommodation during the application, interview, or testing process, please call Human Resources at 770-822-7915 or email Jobs@GwinnettCounty.com.
Our Benefits program is designed to support every aspect of our employees’ lives, from physical and emotional to social and financial.
Along with their salary, employees receive a variety of comprehensive benefits as part of their total compensation.
On average, our employees’ benefits are worth 48 percent of their base salary!
In other words, employees would spend nearly half of their pay to purchase these benefits on their own. For employees’ medical premium alone, the County contributes an average of 91 percent of the cost!
Health
Medical plans for active and retired employees
Dental and vision plans
Prescription drug plan
Wellness
Onsite Employee Wellness Center
24/7 Employee Assistance Program (EAP)
Immunizations
Wellness education and incentive programs
Annual wellness fair
Family and Career
Training and professional development opportunities
Family planning benefits
Four weeks of paid parental leave
Time
Annual/Sick Leave
12 paid holidays per calendar year
1 paid floating holiday per calendar year
Money
Flexible spending accounts for medical and dependent care
Health Reimbursement Arrangement (HRA) available
Health Savings Account (HSA) available
Retirement and Savings Plans
401(a) Defined Contribution
457 (b) Deferred Compensation
Longevity pay
Tuition reimbursement
Financial education programs
Protection
Basic, optional, and dependent life insurance
Short-term and long-term disability
Critical illness and accident insurance
Hospital indemnity insurance
Identity theft protection
To learn more about the Benefits offered at Gwinnett County, click here (https://www.gwinnettcounty.com/web/gwinnett/departments/hr/benefitsinformation) .
01
Have you completed a degree in Information Technology, Computer Science, or a related field?
Have not completed a degree in the specified fields of study
Completed associate degree in the specified fields of study
Completed bachelor's degree in the specified fields of study
Completed master's degree or higher in the specified fields of study
02
How many years of progressively responsible Enterprise Records Management (ERM) Administrator experience do you have?
none
less than 1 year
1 year to less than 2 years
2 years to less than 3 years
3 years to less than 4 years
4 years to less than 5 years
5 years to less than 6 years
6 years to less than 7 years
7 years to less than 8 years
8 years to less than 9 years
9 years to less than 10 years
10 or more years
03
Describe your hands-on experience with ERM administration and related technologies experience. If none, type N/A.
04
Do you have workflow development experience with ERM application?
Yes
No
05
Describe your hands-on experience with Workflow development experience with ERM application? If none, type N/A.
06
Do you have hands-on experience creating, installing, Implementation, and maintaining ERM application?
Yes
No
07
Do you have experience leading and/or managing applications in a large local government (5,700+ employees) or similar environment?
Yes
No
08
Describe your experience leading and/or managing information applications services in a large local government or similar environment. If none, type N/A.
09
Explain the importance of Systems development life cycle (SDLC) process?
Required Question
Agency
Gwinnett County
Address
75 Langley Drive Lawrenceville, Georgia, 30046
Phone
770.822.7915 770.822.7923
Website
http://www.gwinnettcountyjobs.com