Job Information
Cognosante ServiceNow Developer in United States
Security Clearance required:
Public Trust
Do you want to make a difference?
Cognosante employees are passionate about improving people’s lives. With an innovative mindset and an unwavering commitment to those we serve, we partner with healthcare, civilian and defense agencies to deliver exceptional public services and programs. Our multi-faceted technology and customer experience (CX) solutions achieve program outcomes, solve critical challenges and create meaningful change. Whether we are helping Veterans access healthcare faster, ensuring that members of the military complete their missions safely, or helping people obtain health insurance, our work touches millions of people. Are you ready to make a difference?
Come Join Our Team
We are seeking an enthusiastic ServiceNow Developer to join our team in supporting a Software Development and Support program for a federal agency, utilizing ServiceNow's Enterprise Service Management (ESM) platform. The ideal candidate will be a ServiceNow Certified Application Developer with a bachelor's degree and a minimum 5 years of relevant experience in software development. The ServiceNow Developer must have experience in analyzing customer needs and developing overall concept and design objectives. The ServiceNow Developer must have experience in the creation of error free software code under the direction and supervision of the Senior ServiceNow development managers. He/She must have experience in both windows and web development environments and must be able to write software documentation. This position is designed for individuals who are passionate about technology and eager to further develop their skills in ServiceNow development. The ServiceNow Developer will play a supportive role in designing, developing, and implementing ServiceNow solutions under the guidance of more experienced developers, contributing to the enhancement of agency operations and service delivery. This position is contingent upon contract award.
What is the position?
This ServiceNow Developer position offers a unique opportunity for personal and professional growth within a supportive and dynamic team environment. You will contribute to meaningful projects that enhance the operations of a federal agency, gaining valuable experience and skills in ServiceNow development and the broader IT field.
What will I get to do?
Support ServiceNow Development: Assist in the design and development of ServiceNow solutions, including the customization of existing applications and creation of custom applications, under the supervision of senior developers.
Learn and Apply Best Practices: Actively engage in learning ServiceNow's capabilities and best practices, applying this knowledge to development tasks and projects.
Maintenance and Enhancement: Support the maintenance of ServiceNow applications, including troubleshooting issues, applying patches, and performing upgrades as directed.
Collaboration and Communication: Work collaboratively with the development team and other stakeholders, contributing to the development process and participating in Agile ceremonies.
Documentation: Assist in creating and maintaining documentation for system configurations, development processes, and user guides to ensure effective knowledge sharing and system maintenance.
Quality Assurance: Participate in testing and quality assurance processes for ServiceNow applications, identifying and documenting bugs and issues for resolution.
What qualifications do I need?
Must have the ability to pass a background check and obtain a Public Trust clearance.
Bachelor's Degree (Computer Science, Electronics Engineering or other engineering or technical discipline is required).
3 years of relevant experience.
8 years of additional relevant experience may be substituted for education.
Experience in analyzing customer needs and developing overall concept and design objectives.
Effectively create software in a variety of programming languages and for a variety of IT software applications.
Experience in debugging and correcting errors in computer programs.
ServiceNow Application Developer Certification (CAD) is required.
Excellent written and verbal communication abilities.
What additional characteristics will help me thrive?
ITIL v3 and/or ITIL v4 Certification(s).
Certified ServiceNow System Administrator (CSA), preferable.
Technical Skills: Basic proficiency in JavaScript, HTML, CSS, and an understanding of web technologies, with a willingness to learn and apply new skills in ServiceNow development.
Analytical and Problem-Solving Abilities: Strong analytical thinking and problem-solving skills, with the ability to address challenges under the guidance of senior team members.
Communication: Good communication skills, with the ability to interact effectively with team members and stakeholders, and to clearly document and articulate development processes.
Adaptability and Eagerness to Learn: A proactive approach to learning and personal development, with the flexibility to adapt to new technologies and project requirements.
What We Offer
Our mission is to provide comprehensive and competitive pay, benefits, services, and programs to eligible employees and their dependents that:
Ensure optimal health and productivity of our employees
Support employee retention and attraction
Provide work/life balance to ensure our employees succeed inside and outside of the office
Compensation
$74,436.56 - $119,096.32
The pay range for this job is determined by various factors, including but not necessarily limited to location, responsibilities of the job, and alignment with market data. When determining a salary for this role, the following factors may be taken into consideration - contract-specific affordability, education, knowledge, skills, competencies and experience. The estimate displayed represents the salary range for this position and is just one component of Cognosante’s total compensation package for employees. It is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee.
Cognosante will not provide sponsorship for employment-based immigration benefits for this position.
What We Promise
Cognosante employees are inspired by our bold mission to improve lives. To achieve this mission, we put our people first. No matter where they're located around the nation, our innovative workplaces enable individuals to apply their skills and experience to work toward a greater good.
We foster a winning culture of solution creators built on innovation, collaboration, flexibility, and work-life balance. And we invest in the next generation of diverse talent to foster an inclusive, progressive, adaptable workplace that prioritizes advancement for all. As an affirmative action employer, we are committed to equal opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Your safety during your job search is important. Recruiting communications will always be sent through one of the following corporate domain emails (@cognosante.com or @accurate.com).
We will never send communications through any other domain, including @cognosantecareers.com, @gmail.com or @yahoo.com). We will never request payment from you, nor will we send payment to you, prior to your start date. If you have been asked to send or receive any payment, or if you have any doubt about whether you have been contacted by a Cognosante employee, please contact us at jobs@cognosante.com
At Cognosante, we innovate with purpose. Each day, we create meaningful change by delivering mission-driven solutions for healthcare, civilian, and defense government agencies. When you work at Cognosante, you’ll apply your talents and grow your career with an organization that believes in the missions of our customers – and the right every employee has to an inclusive, flexible, and collaborative workplace. Work with us, and you’ll be challenged and supported—and have the platform to elevate your career to wherever your professional aspirations lead.
Get to know Cognosante employees
We’re driven by our customers’ missions, and measure success by how we improve lives.
We believe innovative solutions start with an innovative culture.
We believe customer understanding is the key to creating innovative solutions.
We know we are stronger together, and we value the diversity of our people.
We believe growth should be a core job benefit.
Like many other companies, Cognosante has been targeted by scammers making fraudulent job offers to potential candidates. As shared on our company website (https://cognosante.com/careers/) , communications from Cognosante recruiting are only sent with an official corporate domain email (e.g., @cognosante.com) and not a commercial domain e-mail (e.g., @gmail.com or @yahoo.com)). We will never request payment from an applicant, nor will we send payment to an applicant, prior to that individual’s start date.
We want to recommend a couple of ways that you can report this incident and take action against these scams:
-The FBI: File a Complaint (https://www.ic3.gov/Home/FileComplaint)
-The FTC: Report Fraud (https://reportfraud.ftc.gov/#/)
Also, if you're not sure where to report the scam, you can find some guidance here: Where to report scams | USAGov (https://www.usa.gov/where-report-scams) .