Job Information
Cognosante ServiceNow Developer - Journeyman in United States
Security Clearance required:
Public Trust
Do you want to make a difference?
Cognosante employees are passionate about improving people’s lives. With an innovative mindset and an unwavering commitment to those we serve, we partner with healthcare, civilian and defense agencies to deliver exceptional public services and programs. Our multi-faceted technology and customer experience (CX) solutions achieve program outcomes, solve critical challenges and create meaningful change. Whether we are helping Veterans access healthcare faster, ensuring that members of the military complete their missions safely, or helping people obtain health insurance, our work touches millions of people. Are you ready to make a difference?
Come Join Our Team
We are looking for a dedicated ServiceNow Developer, Journeyman to contribute to a Software Development and Support program utilizing ServiceNow’s Enterprise Service Management (ESM) platform for a federal agency. The ideal candidate will be a ServiceNow Certified Application Developer with a bachelor’s degree and 5-7 years of experience in ServiceNow development. This role involves collaborating with a team of developers and analysts to design, develop, and implement ServiceNow solutions that streamline operations and support the agency's objectives. The ServiceNow Developer will leverage their technical skills and knowledge of the ServiceNow platform to create impactful solutions, optimize system performance, and ensure the delivery of high-quality services. This position is contingent upon contract award.
What is the position?
Joining our team as a Journeyman ServiceNow Developer offers the chance to contribute significantly to critical federal agency operations, utilizing your skills and knowledge to enhance the effectiveness and efficiency of their ServiceNow platform. This role provides a pathway for professional growth and the opportunity to work on challenging and rewarding projects.
What will I get to do?
ServiceNow Development: Design and develop solutions within the ServiceNow platform, including configuration, customization, and development of custom applications to meet project and user requirements.
Application Maintenance: Perform routine maintenance, upgrades, and enhancements to existing ServiceNow applications, ensuring they remain efficient and effective in meeting the agency’s needs.
Integration Support: Assist in the integration of ServiceNow with other enterprise software and systems using REST, SOAP, or other web services, enhancing data flow and automation across platforms.
Quality Assurance: Contribute to testing processes for ServiceNow applications, identifying bugs and issues, and implementing fixes to ensure high-quality deliverables.
Documentation: Create and maintain detailed documentation for developed applications and system configurations, facilitating knowledge transfer and system maintenance.
Collaboration and Communication: Work closely with team members, stakeholders, and end-users to gather requirements, provide updates, and solicit feedback on ServiceNow solutions.
Continuous Learning: Stay informed of the latest ServiceNow features, updates, and best practices, actively seeking to enhance skills and apply new knowledge to development tasks.
What qualifications do I need?
Must have the ability to pass a background check and obtain a Public Trust clearance.
Bachelor's Degree (Computer Science, Electronics Engineering or other engineering or technical discipline is required).
Minimum 3.5 years relevant experience.
8 years of additional relevant experience may be substituted for education.
Experience in analyzing customer needs and developing overall concept and design objectives.
Effectively create software in a variety of programming and for a variety of IT software applications.
Experience in debugging and correcting errors in computer programs.
Must hold a current ServiceNow Application Developer Certification, showcasing expertise in the platform’s development environment.
Excellent written and verbal communication abilities.
What additional characteristics will help me thrive?
ITIL v3 and/or ITIL v4 Certification(s).
ServiceNow Certification(s) in various modalities.
Technical Skills: Proficiency in JavaScript, HTML, CSS, and other relevant web technologies, with a strong understanding of ServiceNow’s capabilities and development tools.
Analytical Abilities: Strong analytical skills, with the ability to troubleshoot issues, analyze requirements, and develop effective solutions.
Team Collaboration: Excellent teamwork and communication skills, with the ability to work effectively in a collaborative environment and communicate technical information clearly.
Adaptability: Flexibility to adapt to changing project needs, priorities, and technologies, with a keen interest in continuous personal and professional development.
What We Offer
Our mission is to provide comprehensive and competitive pay, benefits, services, and programs to eligible employees and their dependents that:
Ensure optimal health and productivity of our employees
Support employee retention and attraction
Provide work/life balance to ensure our employees succeed inside and outside of the office
Compensation
$96,760.98 - $154,817.56
The pay range for this job is determined by various factors, including but not necessarily limited to location, responsibilities of the job, and alignment with market data. When determining a salary for this role, the following factors may be taken into consideration - contract-specific affordability, education, knowledge, skills, competencies and experience. The estimate displayed represents the salary range for this position and is just one component of Cognosante’s total compensation package for employees. It is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee.
Cognosante will not provide sponsorship for employment-based immigration benefits for this position.
What We Promise
Cognosante employees are inspired by our bold mission to improve lives. To achieve this mission, we put our people first. No matter where they're located around the nation, our innovative workplaces enable individuals to apply their skills and experience to work toward a greater good.
We foster a winning culture of solution creators built on innovation, collaboration, flexibility, and work-life balance. And we invest in the next generation of diverse talent to foster an inclusive, progressive, adaptable workplace that prioritizes advancement for all. As an affirmative action employer, we are committed to equal opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Your safety during your job search is important. Recruiting communications will always be sent through one of the following corporate domain emails (@cognosante.com or @accurate.com).
We will never send communications through any other domain, including @cognosantecareers.com, @gmail.com or @yahoo.com). We will never request payment from you, nor will we send payment to you, prior to your start date. If you have been asked to send or receive any payment, or if you have any doubt about whether you have been contacted by a Cognosante employee, please contact us at jobs@cognosante.com
At Cognosante, we innovate with purpose. Each day, we create meaningful change by delivering mission-driven solutions for healthcare, civilian, and defense government agencies. When you work at Cognosante, you’ll apply your talents and grow your career with an organization that believes in the missions of our customers – and the right every employee has to an inclusive, flexible, and collaborative workplace. Work with us, and you’ll be challenged and supported—and have the platform to elevate your career to wherever your professional aspirations lead.
Get to know Cognosante employees
We’re driven by our customers’ missions, and measure success by how we improve lives.
We believe innovative solutions start with an innovative culture.
We believe customer understanding is the key to creating innovative solutions.
We know we are stronger together, and we value the diversity of our people.
We believe growth should be a core job benefit.
Like many other companies, Cognosante has been targeted by scammers making fraudulent job offers to potential candidates. As shared on our company website (https://cognosante.com/careers/) , communications from Cognosante recruiting are only sent with an official corporate domain email (e.g., @cognosante.com) and not a commercial domain e-mail (e.g., @gmail.com or @yahoo.com)). We will never request payment from an applicant, nor will we send payment to an applicant, prior to that individual’s start date.
We want to recommend a couple of ways that you can report this incident and take action against these scams:
-The FBI: File a Complaint (https://www.ic3.gov/Home/FileComplaint)
-The FTC: Report Fraud (https://reportfraud.ftc.gov/#/)
Also, if you're not sure where to report the scam, you can find some guidance here: Where to report scams | USAGov (https://www.usa.gov/where-report-scams) .