jamf Product Operations Intern in United States
Who we are:
Jamf, the standard for Apple in the enterprise, extends the legendary Apple experience people love to businesses, schools, and government organizations by simplifying Mac, iPad, iPhone and Apple TV deployment, management and security — anytime, anywhere.
We are a group of curious, self-starters with a passion for helping people make sense of technology – freeing nurses to care, teachers to teach and businesses to thrive. We take pride in making meaningful impact for tens of thousands of customers around the globe, all the while getting to work with the best Apple infrastructure and security platform in the world. We have over 1,300 employees worldwide with offices in the U.S., Europe, Japan, and Australia. To learn more visit: https://www.jamf.com/careers.
What you’ll do at Jamf:
At Jamf, we empower people to be their best selves and do their best work. The Product Operations Intern works closely with the Manager of Product Feedback Programs and the Program Manager of Tech Enablement across a wide variety of projects within the Product Management organization. Duties may include - but are not limited to - organizing and rolling out new and existing internal enablement resources, training Jamf’s across our product portfolio, partnering closely with other departments/disciplines (Product Owners, Quality Assurance, Support, Engineering) to facilitate Beta Program feedback, and engaging with internal stakeholders on platform, product, or project rollouts.
Critical skills for success in this role include the ability to analyze and synthesize information, strong communication, organization, and decision-making skills, and the wherewithal to navigate a matrixed environment.
Maintain close relationships with key stakeholders and customers to solicit and understand product needs, gather feedback, and distribute issues and feedback internally
Collect and document data to assist in measured impact and value of product feedback
Work directly with the Manager of Product Feedback Programs to help expand, iterate, improve, and diversify the Jamf Beta Programs
Work directly with the Program Manager, Tech Enablement on related goals and dissemination of feedback, internal and external
Researching and collating resources for product enablement and training
Maintaining and organizing new and existing knowledge repositories
Assist with refinement of enablement resources
Identify inconsistencies and present options for improving efficiency and cohesion
Performs other duties as required and completes all job functions per departmental policies and procedures
Help ensure Jamf builds great products to help our customers succeed with Apple
Senior-level college education or above required
Equivalent work or school experience will be considered
Strong communication skills across mediums. Verbal, written, presentations, Zoom, etc.
Strong relationship building skills, earning trust and using influence to deliver results
Self-starter, highly motivated, and able to manage multiple tasks and projects
A bias towards action, able to make informed decisions and prioritize tasks and projects
Creative and entrepreneurial mind who is a quick study, embraces change and adapts
How we help you reach your best potential:
We are progressive, but laid back. You are free to be you and work how you work best. Here, you manage your own day and your own work style.
Everyone has a voice and everyone can make a difference, our more than 90% employee retention rate agrees!
Opportunity to make a real and meaningful impact for more than 38,000 global customers with the best Apple device management solution in the world.
We put people over profits – which is why our customers keep coming back to us.
Ability to support and give back to your community through volunteer paid time off.
24 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes).
Over 100,000 Jamf Nation users, the largest online IT community in the world.
You are the right kind of Jamf if:
You go above and beyond for others, genuine and willing to help, always. You support the team around you, you don’t point fingers or pass blame. You take responsibility for your actions, are open, and respect others. You value different perspectives, in how you work and how you learn. You are naturally inquisitive, like to create and be creative. You are a problem solver, curious and resourceful, self-driven and constantly improving. You roll up your sleeves and dig in. You are excited by not knowing what may lie ahead. You are willing to take risks, try new things, even fail just to do it better next time. You’re not a jerk. You put people first. You are a good person, someone who just wants to do the right thing.
Our mission is simple; we help organizations succeed with Apple. At Jamf, we put people first. We focus on the human before we focus on the technology. We are just good people that have it at their core to do what’s right – for our customers, our employees and our communities.
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