Job Information
IHG Assistant Housekeeper - voco Orchard Singapore in Singapore
About Us
IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road! voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.
Your day to day
voco Orchard Singapore is seeking a dynamic and passionate Assistant Housekeeper to be part of this exciting rebranding project. As Assistant Housekeeper, you will work closely with the Executive Housekeeper and Housekeeping Manager in ensuring a smooth operation. You are expected to liaise closely with related departments, in ensuring a well maintained hotel.
Responsibilities
Works with the Executive Housekeeper and Housekeeping Manager to ensure the smooth operation of the housekeeping department
To prepare work assignments for Housekeeping Attendants
Conducts shift briefings to ensure hotel activities and operational requirements are known
Establish standards and procedures for work of housekeeping associates.
Supervise, train and retrain Housekeeping Supervisors, Housekeeping Attendants, Linen Attendant and Housemen.
Conduct training and on-the-job training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
To lead and manage special projects or tasks assigned by superior deep cleaning tasks and special projects
Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
Control expenses and minimize waste within all areas of housekeeping.
Monitor colleague performance and recommend appropriate action in accordance with company rules and policies.
Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
Promote teamwork and quality service through daily communication and coordination with other departments.
Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
Initiate action to correct a hazardous situation and notify supervisors of potential dangers
Log security incidents and accidents in accordance with hotel requirements
May assist with other duties as assigned.
What we need from you
At least 2 to 3 years working experience in similar role within the hotel industry
Diploma in Hotel Management or equivalent.
Able to converse in English
Able to perform shift work, weekends, and holidays where required.
Experience with HotSOS and Opera Property Management System will be an added advantage
What we offer
We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.