Job Information
Oracle Oracle EBS CRM - Senior Cloud Consultant in India
Job Description
Build futuristic solutions using Oracle CX Products for customer problems
Interacting with customer on on-going basis to understand their problem and identify excellence areas
Have good understanding of security aspects in cloud implementation
Good Understanding in connecting Oracle Products using integrations
Lead and Architect complicated projects in implementation and roll-out
Responsibilities
Detailed Required Skills :
Overall, 8 to 10 years of consulting experience in Oracle E-business suite of application in the following modules:
Field Service
Depot Repair
Quoting
Install Base
Order Management
Configurator
Service Contracts
Tele Service
iSupport
Experience as a techno-functional lead on at least two large-scale full-life cycle implementations in Quote to Order flow
Experience developing process flow diagrams, collecting requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions.
Strong techno-functional skills in proposing efficient solutions, including ownership of the overall solution for customization / integrations on implementation Projects.
Knowledge of Trading Community Architecture (TCA) is a must.
Knowledge on Oracle CX/SaaS products is an added advantage.
Experience in programming languages such as JavaScript is highly preferred.
Experience with web services standards and technology including REST, WSDL, SOAP, XML, XML-Schema, XSL, WS standard
Detailed preferred skills/background:
Excellent customer facing with ability to establish trust with all partners. Prior experience working with US based clients/counterparts.
Ability to work independently and balance multiple task assignments.
Keen attention to detail and complex problem-solving abilities from operational and technical perspective.
High energy & drive coupled with strong oral and written communication skills, including presentation skills.
Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment.
A “Go-getter” who focuses on continuous self-improvement and desire to stay ahead of new technologies.
Prior experience of implementing other CRM solutions (Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.).
Skilled in delivering clear outcome-based targets and measures by working with vitality in getting the job done. Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at efficient solutions.
Analyze and understand client goals, challenges & areas of opportunity to align Oracle’s CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices.
Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Cloud solutions that delights clients.
Efficiently apply the ToA platform, Integration, and web technologies to deliver solutions.
Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement.
Implement to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities.
Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap.
Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements.
Promote knowledge by sharing lessons learned, innovations or new skills with team members.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
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Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer