Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Conduent Customer Experience Associate IV in Guatemala

Job Track Description:

  • Performs business support or technical work, using data organizing and coordination skills.

  • Performs tasks based on established procedures.

  • In some areas, requires vocational training, certifications, licensures, or equivalent experience.

General Profile

Proficient in a range of operational processes through prior job-related experiences and training.

Completes assignments and guides the work of peers and other team members.

May work cross-functionally, in different areas when necessary.

  • Proposes improvements to processes and methods.

  • Works within established procedures and practices.

Functional Knowledge

  • Has developed skillset in a range of processes, procedures, and systems

  • Acts as a technical expert in an area.

Business Expertise

  • Understanding of how teams integrate and work best together to support the achievement of company goals

Impact

  • Impacts own team and other teams whose work activities are closely

  • Impacts the end-user for a more efficient and pleasant experience.

Leadership

  • Serves as a team head and may allocate work.

  • May give subject matter guidance to junior team members.

Problem Solving

  • Ability to problem-solve, allowing for evaluation of issues and solutions to provide the best outcome for the client and end-users.

Interpersonal Skills

  • Exchanges ideas and information effectively.

Warm and patient demeaner, showing empathy and understanding to the end user.

Responsibility Statements

  • Provides customers with information that is specialized and communicated in warm empathetic manner.

  • Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution.

  • Identifies customer needs by referring to case notes, examining each as a specific case

  • Handles escalated transactions where the front line has exhausted all options or when the customer insists on speaking with a manager or the corporate office.

  • Provides customers with information that is specialized and communicated in warm empathetic manner.

  • Gathers all necessary information to update the database

  • Explains company policies to customers as required

  • Guides end-to-end resolution of customer issues, seamlessly and efficiently

  • Supports and mentors less experienced team members

  • Performs other duties as assigned

  • Complies with all policies and standards

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