Outsourced Regional Travel Manager (Europe) in United Kingdom
Outsourced Regional Travel Manager (Europe)
Location: UK Virtual
Global Business Consulting is the consulting arm of American Express Global Business Travel, the largest Business to Business Travel Management Company in the world. Within the consulting organisation – existing of 200+ consultants across the globe - we work with the worlds most respected organisations and brands to accelerate their program, utilising our technology and expertise to enable social, economic and environmental progress.
Operating in a continually changing environment, our diversified consultants deliver on multi-disciplinary projects around travel and expense program optimisation, from traditional sourcing activities up to enhanced sustainability initiatives
We’re now looking for an ambitious Outsourced Regional Travel Manager to join our EMEA delivery team based in the UK. In this hybrid role, you can enjoy the physical support from our London Hub colleagues, while virtually you also benefit from our global expertise and the support directly from the major global multi-national customer that you'll be working alongside.
About the role
Our Travel Outsourcing practice represents one of our largest areas of expertise that exists within our Global Business Consulting team. You'll be working alongside a highly skilled team of over 100 Outsourced Travel Managers across the globe who you can lean on for support, in addition you'll also be hugely important to the customers organisation that you'll work with in managing key aspects of their program in the Europe region and also providing support to the Global Lead with items that are tactical as well as strategic.
On a day-to-day basis you'll be supporting the Global Lead with operational tasks and also support with implementation projects across the region.
You'll also be tasked with supporting the end user "the traveller" with a range of queries related to the Online Booking Tool (OBT), card and expense and policy to name a few.
You'll act as the main point of contact for travellers and arrangers and work closely to engage with them at regular touchpoints in order to create advocates for the program.
You'll be responsible for the creation, maintenance and execution of the travel category strategy for your region to achieve a best in class end-to-end travel program.
You play a critical role in problem solving, identification of challenges and transforming hypotheses and conclusions into recommendations and suggestions of solutions. You’ll exude confidence being in front of all types of stakeholders regardless of their seniority and will be able to present and communicate well in all scenarios.
What skills you'll need to succeed
Client facing experience, preferably from a Travel Manager, consulting, or Travel Management Company related background.
Ability to act as a trusted advisor, capable of identifying expansion opportunity during customer interaction.
Collaborative, energetic, flexible and can-do attitude. You'll be able to rally people together from within the customer organisation through to internal resources in order to get things done.
Critical thinker, thrives on working in an innovative environment that champions knowledge sharing and team collaboration.
Analytically minded, understands data with ease and is comfortable in its transformation into insights and conclusions.
Can multi-task with ease and manage competing priorities.
Diverse in thinking and approach, will adapt well in a truly global team and has the ability to overcome cultural challenges or barriers at ease.
Comfort with ambiguous, ever-changing situations.
Ability to solve problems with quantitative thinking and in-depth analysis.
A good academic background or lengthy tenure with solid experience in your field.
What’s in it for you:
At American Express Global Business Travel, we offer a wide range of benefits, as you’d expect in any role, you’ll always get a competitive salary, annual holiday allowance starting at 25 days (increasing with years of service) and a great contributory pension plan from day one.
In addition, we offer an extensive flexible benefits program that offers discounts and cashback for your everyday life as well as wide range of lifestyle benefits for you and your loved ones that includes holiday trading, life assurance, private medical and personal accident cover.
Being part of the world’s largest business to business travel management company you’ll also get great discounts with travel suppliers across the globe.
United Kingdom - Virtual Location
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/)
American Express Global Business Travel (GBT) is the world’s leading business partner for managed travel. We help companies and employees prosper by making sure travelers are present where and when it matters. We keep global business moving with the powerful backing of 16,000 travel professionals in more than 140 countries. Companies of all sizes, and in all places, rely on GBT to provide travel management services, organize meetings and events, and deliver business travel consulting.
Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)