Job Information
IHG Mixologist - Semiramis Intercontinental Cairo in Egypt
Take a splash of expert knowledge. Add a drizzle of pride. Pour over a passion for serving drinks to our guests’ unique tastes. We’re searching for a new Mixologist with the perfect mix of skills to make every guest experience truly memorable.
job overview
Manage the bar/lounge operations of the Restaurant to ensure the achievement of established beverage quality and guest service quality standards and departmental revenue and profit goals
Give input and ideas on general beverage/ cocktail Menu
Train other Bar Team Member on Beverage/ Cocktail Mixology Standards
Handling cash and credit card transactions
Working closely with your restaurant colleagues to deliver a truly seamless food & beverage experience to our Guests
Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
1.
At InterContinental Hotels & Resorts ® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
Be charming by being approachable, having confidence and showing respect.
Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
Duties and Responsibilities
Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
Develop departmental standards and procedures to promote salesmanship, beverage creativity and profit
Up-sells beverage to increase the revenue.
Prepares and serves Cocktail as requested.
Communicates to his/her superior any difficulties, guest comments and other relevant information
Delivers daily briefings and attends other Food and Beverage meetings as scheduled
Delivers prepared training sessions in line with a departmental monthly calendar
Actively demonstrates the specific value philosophy of InterContinental Hotels & Resort® and lead by example.
Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the hotel, industry and company.
Flexibility to work nights, weekends, and holiday shifts
You are required to lift, push and pull bigger objects up to 50lbs (23 kg) which can also involve bending and kneeling, using the correct method in order you do not heart yourself
Prepares for service by ensuring the department’s:
Grooming is impeccable and in accordance with IHG personal presentation standards
Equipment is clean at all times
Equipment is sorted and stored
Glassware is polished
Requirements for special occasions are ready
Music is on and has correct volume
Lighting is on
Outlet is ready for service and guest comfort
Carries out effective service by ensuring all staff are aware of their role in:
Greeting and seating guests
Explaining and up-selling daily beverage specials
Processing food orders accurately
Using trays and tray jacks effectively
Quickly taking food and beverage orders
Ensuring payment methods are handled accurately
Ensuring working areas are cleaned and re-set quickly
Ensuring the bar is clean
Regularly cleaning ashtrays
Conversing with Guests in relation to the food and beverage products
Carries out effective beverage service by ensuring:
Beverages are up-sold and regularly replenished, abiding by responsible alcohol service regulations
Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
Promoting and selling cocktails to guests
Making and presenting cocktails
Coffee and tea are served hot and in accordance with standard
Patron care standards are adhered to by ensuring:
Guests are advised on alcoholic beverages
The strengths of alcohol are advised and guests are advised as to their effect
Compliance with legal provisions of local liquor codes
Level of intoxication of guests is assessed and appropriate action taken
Advise guest on the hotel’s policy of smoking
Monitor factors which interfere with the total experience of the guest
Cellar operations are carried out including:
Correct use of refrigeration system
Effective operation of the post-mix syrups bulk dispense system
Operating the beer reticulation system
Adhering to stock control procedures
Take appropriate action to resolve guest complaints
Requisition bar items according to bar stocks
Train bar attendant, wait help and bus help in basic beverage knowledge and beverage service
Complete spoilage report and submit to Restaurant Manager at the Conclusion of each shift
Assist the Restaurant Manager to source and review outlet musicians/ entertainment
Assist to promote the musicians/ entertainment
Design promotional material which is aimed at increasing revenue, covers and profit for the Bar with the approval of the Food and Beverage Manager
Works with Superior on manpower planning and management needs
Works with Superior in the preparation and management of the Department’s Beverage budget
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our, my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.