Job Information
IHG Restaurant Supervisor in Switzerland
About us
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of InterContinental® Hotels & Resorts .
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
Awarded the Great Place to Work certificate since 2020, InterContinental Genève is proud to offer an inclusive, supportive and stimulating work environment. Our diverse team is the secret to our success. We encourage each and every one to develop their potential through internal mobility opportunities, training and on-the-job learning.
Your day-to-day
Join us as our new Restaurant Supervisor:
Your main duties will be to:
Take orders and advise guests on the choice of dishes and suggestions of the day.
Supervise the restaurant team and take part in the service.
Ensure that every guest is satisfied and that the quality of the guest experience is high.
Make sure all team members are trained and follow our standards and SOPs.
Facilitate the communication with the kitchen.
Be in charge of the billing process and ensure it is well recorded into the Micros system.
Upsell whenever possible when taking the order.
What we need from you
With a degree in Hospitality Management, you have minimum 2-3 years of experience in a similar position within a hotel establishment of the same category (4- or 5-star) and/or a luxury brasserie. You are used to handle an all-day dining restaurant and large amounts of covers for breakfast.
You are fluent in French and English. Mastering another foreign language of one of our target markets (Germany, China, India, Italy, Middle East, Netherlands, Russia) is highly desirable.
Knowledge of Simphony/Micros and good computer skills are a plus.
Highly organized and autonomous, you are acknowledged for your guest service orientation, your reactivity and your capacity to anticipate guests’ needs. You like working in a fast-paced environment and are autonomous and flexible. You aim to share your passion and knowledge with your guests and your colleagues and are willing to help when needed.
This position is to be filled from May to September 2024 and is opened to Swiss citizens and work permit holders as well as EU passport holders.
Diversity and inclusion are important to us: all applications are welcome.
What we offer
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve. Visit http://careers.ihg.com to find out more about us and apply or send us your application at career.gvaha@ihg.com .
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.