Job Information
Mondelez International IT Performance Excellence Manager in Brazil
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.
You are responsible for ensuring that projects are successfully completed on time and on budget. This includes project governance, budget and timeline development, build quality, testing and operational readiness, and the completed project’s readiness to go live.
How you will contribute
You will:
Drive consistency and quality in the execution of projects using the appropriate methodology and tools
Identify, assess, and mitigate project-level risks and escalate them to global leads and/ or the program manager when needed
Provide project reporting and status updates using scorecards, status reports and monthly review meetings and leading stakeholder meetings
Lead budget management, resource planning and utilization
Confirm the completion and consistency of projects and their readiness to go live
Own the relationship with the external vendors including quality assurance in all phases of project delivery
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
Proven experience in project management methodology
Excellent communication skills and able to drive effective discussions with project resources from tactical execution level up to steering committee members
Excellent project planning and proactiveness in identifying risks and mitigations and managing strict timelines
Strong focus on cost, schedule and quality of project delivery
Knowledge of relevant business processes and related technology solutions
Stakeholder management and ability to influence positively in decision making
Proven ability in building effective teams across internal and external partners
Strong conceptual and analytic skills – enjoys problem solving
More about this role
What you need to know about this position:
Has a strong focus on IT Network Services Performance controls. This role will be responsible for the management and oversight of our infrastructure services improvmeent projects delivery, ensuring they align with our financial goals and strategic objectives. This position plays a crucial role in optimizing the performance, efficiency, and reliability of our IT Network Services.
Work with Network and other MDS teams members to provide roadmap for long term solutions to meet NW strategies and objectives. Execute Programs and Projects using MDLZ delivery methodologies.
Oversee Industry best practices to set, track and improve performance indicators using Data & Analytics, and Work management tools and automation.
Main Responsibilities:
General Responsibilities:
• Manage full life cycle Projects to implement Network infrastructure strategies and services.
• Reviews budgets and expenditure plans to ensure financial health; manages costs related to Network services.
• Design and Implement support and continuous improvement processes that foster Network Service Improvement
• Lead a cultural and mindset shift within the Network team to fully embrace data-driven principles and tools
• Transform financial information into business intelligence through analysis and integration of quantitative and qualitative information
• Define and deploy KPI’s to gauge performance and identify trends and suggest strategies that can impact results
• Promote high visibility of shared contributions to NW goals and Facilitate communication standards and best practices
• Find and champion best creative work management automation ideas and actively moves them into implementation and promote stretch goals and objective analysis, helping the team to unlock efficiency at highest levels
Specific Responsibilities:
•Supports and advise in work and schedule planning and integration for all NW functions.
•Creates or disseminates execution quality standards, or tracking content quality for Network work
•Tracking actual work or progress to NW objectives plan, and identifying and reporting variances, risks and issues
•Supporting and advising on risk identification and management
•Reviewing and assessing work, performance and behaviors as conforming to MDLZ policies and standards, and regulatory, legal requirements
•Providing, tracking or reporting resource usage, and escalating resource collisions and needs
•Maintaining NW Goals progress data, and reporting variance from plans & budgets
•Measure NW impact on MDLZ / CTO objectives, (not NW effort expended, or resources consumed.)
•Understanding the communication needs and priorities of MDLZ BU/CTO’s stakeholders.
•Coordinating organizational change management activities, working closely with MDLZ/CTO change management experts
•Creating or disseminating control and reporting mechanisms, and collecting and reporting control data to leadership
•Management and incorporation of conflicting stakeholder feedback
•Providing clear guidance and actions for stakeholder consideration
•Supporting or providing mentoring and expertise on Communication with stakeholders across multiple channels, synchronously and asynchronously
•Creating or maintaining decision rights and assurance frameworks.
Education / Certifications:
Engineering degree in Computer Science or information technology related area
Master's degree in information technology, program management or business administration
Job specific requirements:
Language: English Advanced (Fluent in written and spoken English)
Management experience with staff and line responsibilities
Proven experience of managing IT Programs and Projects
Experience managing budgets for portfolio project investments
Proven ability on leading and delivering complex global projects
Management experience with multi-cultural staff and line responsibilities
Experience with geographically widely spread team, contractors and suppliers
Experience interacting with senior management from business and technology disciplines
No Relocation support available
Business Unit Summary
At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands globally and locally including many household names such as Oreo , belVita and LU biscuits; Cadbury Dairy Milk , Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.
Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Project and Program Management
Business Capability
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.