Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Parsons Corporation IT Support Technician (UAE National) in United Arab Emirates

Job Description:

IT End User Support Technician

Dubai

Parsons is looking for an amazingly talented IT End User Support Technician to join our team!

What You’ll Be Doing :

  • Provides analytical and IT technical support in person and remotely to end users of Parsons personal computers, workstations and related software and hardware.

  • Answers end user IT questions and troubleshoots standard IT issues, questions, problems and failures with Parsons hardware, software, peripherals or workstations, remotely via telephone, email or Instant Messenger.

  • Recognizes, categorizes and isolates end user questions, issues and problems; either resolves the situation or refers it to more senior Service Desk staff or to other Parsons IT groups.

  • Researches and develops solutions for standard software and hardware questions, issues, problems and failures.

  • Maintains a good general knowledge of the MIS environment and the technologies associated with individual computers, workstations, software and associated hardware as well as the Parsons standard workstation configurations.

  • Follows Parsons Policies, procedures and standards in responding to end user requests and providing end user support.

  • Documents and reports all service requests and their outcome, following standard Parsons procedures and practices.

  • Reporting to IT site lead.

  • Provides IT on call support for nonbusiness hours (Weekends and Holidays).

  • Performs other responsibilities associated with this position that may be appropriate.

What Required Skills You’ll Bring :

  • High School/Diploma/Degree or equivalent and 0-1 years of related work experience providing support to end users (or an equivalent combination of work experience and education)

  • At least one Microsoft or Cisco Certification is preferred

  • A basic knowledge of Microsoft operating systems and applications as well as knowledge of personal computer technology and hardware.

  • Familiarity of the MIS environment.

  • Good customer service skills.

  • Team player.

What Desired Skills You’ll Bring

  • Fluent in Arabic and English.

  • UAE National

  • Ability for identifying, analyzing and resolving common technical issues, questions and problems with the personal computers, workstations, software and associated hardware.

  • Written and oral communication skills appropriate for the position, including the ability to speak well in basic professional situations (may include communication via telephone or in person).

  • Ability to write basic documents (may include email or memos).

  • Typically communicates with a limited group of individuals (employees and some managers) throughout the organization and may occasionally communicate with those outside of the organization (i.e. clients, vendors).

Minimum Clearance Required to Start:

Not Applicable/None

Parsons is an equal opportunity employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran.About Us

Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.

Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.

For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.

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