Capital One Senior Manager, Chief of Staff-Payments and Identity in Vienna, Virginia
Towers Crescent (12066), United States of America, Vienna, Virginia
Senior Manager, Chief of Staff-Payments and Identity
The Payments & Identity organization is part of Capital One's Enterprise Products & Platforms team. We aim to better enable teams for success by pursuing opportunities at the intersection of Payments & Identity. Our team deliver innovations from inception to scaled development that drive increased spend, reduce expenses, and test new product opportunities.
We're seeking a Chief of Staff who is highly organized and emotionally intelligent to work with our leadership team to drive strategic planning efforts, establish operational excellence, keep a pulse on healthy morale and engagement, and ensure key business priorities are successfully planned and executed.
Assist in the management of the leadership team strategy including owning the agenda for regular leadership and organizational meetings
Drive Strategic Planning sessions including regular Objective & Key Results (OKRs) creation and scoring
Develop materials to be used in sharing the team’s vision with stakeholders, including senior management
Coordinate with finance and recruiting on budget planning and hiring strategy
Support HR in their talent efforts including performance management, people leadership, recruiting, succession planning, learning & development, and diversity, inclusion, and belonging
Ensure clear alignment & ownership of metrics to OKRs
Keep the organization focused on key priorities through effective business metrics reviews & maintain high standard for clear business metric reporting
Engage with key partners across the organization to ‘connect the dots’ across leaders & teams
Directly drive special projects as needed
Bachelor’s Degree or military experience
At least 5 years of experience managing projects, processes or programs
At least 3 years of experience writing communications or developing presentations for audiences that include corporate intranet, department associates, technology executives, Board of Directors and regulators
Bachelor’s Degree in Science, Engineering or Computers
10+ years of experience in Managing IT projects
7+ years of experience in Project Management OR 7+ years of experience in Process Management
7+ years of presentation development experience
5+ years of experience in IT development or 5+ years of experience in IT support
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.